Pro
Friendly front desk personnel
The breakfast cooks were awesome and very entertaining.
Con
Housekeeping needs a little work (took some dirty towels and tub mat, but didn't leave replacements) and need to pay attention to some of the small things that customers should not have to worry about (like running out of toilet paper).
Front desk proudly mentioned the "heated" pool with a waterfall. We happend to hit a Vegas cold spell, but the pool was not heated. All the patrons around the pool complained about the ice cold water temperature.
Hotel web site described "up-scale hotel completed a multi-million dollar renovation in 2007". this place does NOT look like it's been renovated in the past two years and really does not look up-scale.
Big Negative
Absolutely NO mention/warning of airplane noise. I realize that they're designated as the Embassy Suites Las Vegas "Airport", but I've had stays at hotels at the actual airport or connected property, but did not have this problem (Embassy Suites San Francisco Airport, Hilton Boston Logan Airport). If you're in a room facing Swenson, then prepare for noise and the room rattling.
You're right below the flight line of the airplanes. I recommend requesting a room on the Paradise road side to minimize the noise. Location is not the fault of the hotel staff, but I did request a quiet room and the person checking us in did make it a point that he was assigning us to a quiet room. I'm shocked that they would put us in this room.
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Center
- Add Photo
- Add Video
