BED BUGS!!!
DO NOT STAY AT THIS HOTEL. I WOKE UP WITH LITERALLY 60 BED BUG BITES ON ME. I WAS IN ROOM 620.
I DEMANDED MY ROOM BE COMPED
The front desk reps acted like it was no big deal.
I went to a skin doctor when I came back home and she confirmed they were bed bug bites!!!!!!!!!!!!

When I booked my vacation.. Embassy Suites was #20 in Vegas on Tripadvisor, it is now #8, and I can DEFINITELY see why. Other hotels can have all the amenities they want, at this property, the staff are unlike any others I have every came across, and I work in the business!

Greeted when we walked in with a smile, William (Front Desk Supervisor) was incredibly helpful not only with getting us checked in promptly, but with our questions of the nearest casino, shuttle services, the resort ammenities. He was a dream employee, I kid you not, and Embassy Suites should be thankful they have someone like him.

Next was our room, located on the 6th floor (newly renovated from what William told us). This room had everything we needed and a very nice layout. Two large flat screen TV's, microwave, kitchen sink, refrigerator, if we were staying longer than we were (2 nights) we could have made our breakfasts.. but wait.. they were free!

We didn't take advantage of the complimentary hot breakfast the first day, however the second we did. And like I read on another review, these guys wowed us. Although there was a line-up, it went fast, and the chefs (2 of them) were very quick and extremely accommodating to all requests I noticed in the line.

Managers Hour was for a few hours in the evening and included some appetizers, as well as free drinks. What a treat! A great way to start the evening off in my opinion, which is what we did both nights we were there.

Finally, I have to mention the staff again. They REALLY do make a difference in your stay. Ralph (the hotel Ambassador) never left the lobby floor when people were around, and you could see him constantly speaking to guests and I can tell you that he spoke to us on many occasions just to make sure all was going ok and to make small talk, an incredible, incredible way to make someone feel welcome and at home. The shuttle drivers were also incredible helpful. What I thought were set schedules to and from the strip and airport, became 'where do you want to go?' and 'I can pick you up after', as we took advantage of their wonderful services, I tipped as much as a cab would have taken I'm sure, but in my opinion, these guys were worth it.

Overall, I must say, it was one of the most memorable stays I've every had. And I would recommend and re-recommend this property as a choice place to stay in Vegas, even if it is a few minutes off the strip!

We stayed at Embassy Suites on Swenson last month to attend a conference and have a short vacation. This stay was a completely positive experince. Cristina, the meeting manager was very helpful to our group, the front desk staff were helpful in getting me directions to other locations, and eveyone greeted us with a smile. I've stayed at Hilton Grand Vacation and the Embassy Suites on Paradise in the past, and they have nothing on Embassy Suites Las Vegas. The hotel also has just completed the their renovations and the suites are welcoming... even have flat screen tvs. The outdoor pool is an oasis in itself. Highly recommend.

My husband and I stayed at the Embassy Suites for 8 nights in early April. After a long flight and getting lost on our way to the hotel (since we forgot to print directions), we checked in and were given a 6th floor room (which is reserved for Hilton Honors members) facing Swenson right next to the elevator. Because I had read negative comments about being right near the elevator and hearing planes, I was a little skeptical. To my delight, I never heard anyone in the hallway or at the elevator, and was never woken by a plane (and I'm a light sleeper). In fact, even during the day we hardly ever heard planes overhead.

Ralph went out of his way to welcome us and greet us every morning during breakfast, and evening at the manager's reception. All the staff was friendly, and at least attempted to be helpful (we asked for directions and we were sent completely in the wrong direction). :)

The breakfast is amazing. I had cooked to order omelets, pancakes or French toast every morning. The grill cooks are efficient and the food is wonderful. We only had more than a couple minute wait the first day when we got in line behind a group that was staying at the hotel for a convention.

The facility is very well cared for and the rooms are very comfortable. The beds were better than most hotels.

Throughout our week there were always conferences going on, and lots of kids running around, but they never disturbed us. Even the 10-18 yr. old cheerleaders were well behaved and kept in their own row of rooms several floors below us.

The "restaurant" is in the atrium. It is sort of segmented off, but it definitely doesn't work for the upscale atmosphere I would like in a more expensive restaurant. We had lunch there one day, and a light dinner another evening- the Strawberry Chicken Salad is heaven. The one thing that was consistently negative was that the service was extremely slow. We didn't have plans to go anywhere, so it didn't matter, but it was still a nuisance.

The pool area and fitness center are exceptional. The gift shop is a joke. Go to a real souvenir shop and save yourself lots of money (two postcards with stamps cost me over $7).

As we were preparing to leave, we were offered the chance to store our luggage in the bell closet until our plane left several hours after we checked out.

All in all, I would rebook with this hotel in a heartbeat. Being away from the strip, but within a 5 minute drive was great. We could get away from the hustle and bustle when we were ready to relax, and had a great time while we were there.