My husband and I stayed at the Embassy Suites for 8 nights in early April. After a long flight and getting lost on our way to the hotel (since we forgot to print directions), we checked in and were given a 6th floor room (which is reserved for Hilton Honors members) facing Swenson right next to the elevator. Because I had read negative comments about being right near the elevator and hearing planes, I was a little skeptical. To my delight, I never heard anyone in the hallway or at the elevator, and was never woken by a plane (and I'm a light sleeper). In fact, even during the day we hardly ever heard planes overhead.
Ralph went out of his way to welcome us and greet us every morning during breakfast, and evening at the manager's reception. All the staff was friendly, and at least attempted to be helpful (we asked for directions and we were sent completely in the wrong direction). :)
The breakfast is amazing. I had cooked to order omelets, pancakes or French toast every morning. The grill cooks are efficient and the food is wonderful. We only had more than a couple minute wait the first day when we got in line behind a group that was staying at the hotel for a convention.
The facility is very well cared for and the rooms are very comfortable. The beds were better than most hotels.
Throughout our week there were always conferences going on, and lots of kids running around, but they never disturbed us. Even the 10-18 yr. old cheerleaders were well behaved and kept in their own row of rooms several floors below us.
The "restaurant" is in the atrium. It is sort of segmented off, but it definitely doesn't work for the upscale atmosphere I would like in a more expensive restaurant. We had lunch there one day, and a light dinner another evening- the Strawberry Chicken Salad is heaven. The one thing that was consistently negative was that the service was extremely slow. We didn't have plans to go anywhere, so it didn't matter, but it was still a nuisance.
The pool area and fitness center are exceptional. The gift shop is a joke. Go to a real souvenir shop and save yourself lots of money (two postcards with stamps cost me over $7).
As we were preparing to leave, we were offered the chance to store our luggage in the bell closet until our plane left several hours after we checked out.
All in all, I would rebook with this hotel in a heartbeat. Being away from the strip, but within a 5 minute drive was great. We could get away from the hustle and bustle when we were ready to relax, and had a great time while we were there.
