Let me first tell you that I am a Travel Agent. I received a call from this hotel regarding two reservations that I had booked 3 days prior.
They called me to advise me that they were overbooked and that they will not honor the reservation or do anything about it other than cancel it. I've been in this business for a long time... It is customary for a hotel that is overbooked to protect the guests and "walk" them to another property at their expense. They have no intention on doing this! If they do make good on this reservation and accept responsibility for their mistake, I'll update this review and let everyone know. Otherwise, I'd watch out!
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