We stayed in Vegas a few nights on our way to L.A. Husband booked our rooms at the Plaza on Vegas.com for $25/night. We paid too much!!! I broke down and cried when we checked in. The place was so filthy and disgusting. One room had water and hair in the bath tub. The carpet in the room and halls was nasty!! The whole place smelled like smoke, and worse. We slept with our socks on, as we didn't want our bare feet on the floor. I woke up to a black bug crawling out of the weave of my sock!! We were supposed to have 3 nights there, but checking out early in the morning after the first night. Had it not been 117 degrees, we would have slept in the car. We moved to the South Point Resort & Casino, which interestingly is ranked 3 stars on Vegas.com, the same as the Plaza. While I would rank the Plaza as a negative 10 star hotel, the Plaza would get the highest rating in our book. This hotel isn't fit to house prisoners!!

We have stayed at the Plaza many times in the past and have always been satisfied until this past trip.
1. The elevators were very slow, only half of them worked and the ones that did work were so dirty I would not touch anything! They had been spit one or urinated on, or maybe worse if you want to imagine that.
2. We never took our flip-flops off in our room or the shower. I hate to think what the stains were on the floor.
3. We were there for 4 nights, and had 3 cold showers.
4. The hallways smelled like sewer.
5. Made reservations several months ago and requested non-smoking king size pool
view. Got a smoking, stinking, king, pool view with no water and no air working. It was 106 degrees!
6. Had to change rooms 3 times, and still was in a gross place. Wasted an hour and a half of our vacation time just getting a room.
7. Pool area had a bar that is not open on Mon. and Tues. This is Vegas, should be open everyday!
8. So called jogging track is so dirty and never been hosed off. Someone had spit a goober on it and was there the whole time we were there. Lovely to see that on a run. Also a large Vodka laying on track that no worker ever bothered to pick up.
9. Beds were VERY uncomfortable. Couldn't even snuggle down in the covers because I was afraid of the filth of the beds.
10. Had to use my perfume as air freshener just to be able to stand the smell.
Hope everyone has gotten the idea. We did not gamble one bit here as we were not giving them any more of our money.

I have stayed at this hotel 5 different times, and have enjoyed my stay there every time until this last stay. Although before staying there May 09 the last was in 04. Maybe changing owners to Boyd gaming may be the problem. Checking in and out was a nightmare. Never enough checkers. The room they had reserved for me was a smoking room, and "upgraded" ( for a price ) to a nonsmoking room. The fawcets on the sink was broken, and the shower only ran hot, or cold into a tub that barely drained. the wallpaper was torn, and the room was obviously ran down. Room was clean so maid service was okay. Was in the North tower, and had 6 elevators, which were most of the time broken, and not working. I waited one time on main floor for over 20 minutes before the one working at that time finally showed. As I was leaving with my luggage (6th floor) I had to wait through 5 elevators, that stopped and were full. I could use the stairs, and did to get down to main, but couldn't use them to get back up, as all doors but main were locked. When arriving to Vegas I was a day early, and tried to get a room at the Plaza, and was quoted a unreasonably high price, found a priced right, very nice room at the Nugget. I have as I said stayed at the Plaza several times, as I like it down town, and have recomended the Plaza to many many people, but seeing how it is ran currently I would never recomend anyone to stay there now. Goodness if my room was an upgrade, what was the room that I upgraded from like?

We purchased tickets to see "The Rat Pack is Back". I bought VIP tickets. I got all dressed up. However, when we were seated, the head waiter told us that for 40.00 more we could have a table by ourselves. I figured he did not realize we already had VIP tickets. But when we were escorted to our "table" we were sitting elbow to elbow with twelve other people at cafeteria tables up against the speakers. I was really looking forward to this show so I eventually asked by husband to please pay the extra forty dollars so I could have a nice table by ourselves. This marred the perfect evening we had had up until this time. I will not go to a show or stay at your hotel. I will not recommend it to my family or friends. I am very disappointed in your "service".
Frances Strait