I have stayed at this hotel 5 different times, and have enjoyed my stay there every time until this last stay. Although before staying there May 09 the last was in 04. Maybe changing owners to Boyd gaming may be the problem. Checking in and out was a nightmare. Never enough checkers. The room they had reserved for me was a smoking room, and "upgraded" ( for a price ) to a nonsmoking room. The fawcets on the sink was broken, and the shower only ran hot, or cold into a tub that barely drained. the wallpaper was torn, and the room was obviously ran down. Room was clean so maid service was okay. Was in the North tower, and had 6 elevators, which were most of the time broken, and not working. I waited one time on main floor for over 20 minutes before the one working at that time finally showed. As I was leaving with my luggage (6th floor) I had to wait through 5 elevators, that stopped and were full. I could use the stairs, and did to get down to main, but couldn't use them to get back up, as all doors but main were locked. When arriving to Vegas I was a day early, and tried to get a room at the Plaza, and was quoted a unreasonably high price, found a priced right, very nice room at the Nugget. I have as I said stayed at the Plaza several times, as I like it down town, and have recomended the Plaza to many many people, but seeing how it is ran currently I would never recomend anyone to stay there now. Goodness if my room was an upgrade, what was the room that I upgraded from like?

We purchased tickets to see "The Rat Pack is Back". I bought VIP tickets. I got all dressed up. However, when we were seated, the head waiter told us that for 40.00 more we could have a table by ourselves. I figured he did not realize we already had VIP tickets. But when we were escorted to our "table" we were sitting elbow to elbow with twelve other people at cafeteria tables up against the speakers. I was really looking forward to this show so I eventually asked by husband to please pay the extra forty dollars so I could have a nice table by ourselves. This marred the perfect evening we had had up until this time. I will not go to a show or stay at your hotel. I will not recommend it to my family or friends. I am very disappointed in your "service".
Frances Strait

I found the reviews very helpful so I wanted to put my 2 cents in. We stayed at the Plaza in downtown Las Vegas. I was kind of skeptical about getting a room so cheap for each night. My thoughts were - what exactly am I getting for that cheap rate? I know that when you are in Vegas, you are not there to hang out in your room, so really - how much time was I actually going to spend in my room? If I do my Vegas trip the correct way - not much time at all!!!! I already knew the location and it was exactly what I wanted. The rooms ended up being very clean and presentable. We stayed in the older part of the hotel, but the rooms were not outdated. We had good water pressure and we had hot water at all times. (I have stayed other places with neither so this was a positive thing for me). All the staff at the hotel and casino was very friendly. There was a buffet downstairs, with other eating places very accessible. I would stay there again without blinking an eye. We were very pleased with The Plaza.

This place is falling apart. We stayed with a very large group and only two of the six elevators were working. People were forced to drag their luggage down stairwells just to get out of that place. This poor hotel is very weathered. The rooms were ok, but I wish I had brought flipflops for the shower. I felt very unsafe downstairs in the foodcourt. There were several transients roaming around and talking to themselves. My daughter was very scared and asked to go back to the room. I would not recommend this hotel to anyone. Sorry, Plaza, but its time for demolition or remodeling! Don't waste your money here!