I have stayed at this hotel 5 different times, and have enjoyed my stay there every time until this last stay. Although before staying there May 09 the last was in 04. Maybe changing owners to Boyd gaming may be the problem. Checking in and out was a nightmare. Never enough checkers. The room they had reserved for me was a smoking room, and "upgraded" ( for a price ) to a nonsmoking room. The fawcets on the sink was broken, and the shower only ran hot, or cold into a tub that barely drained. the wallpaper was torn, and the room was obviously ran down. Room was clean so maid service was okay. Was in the North tower, and had 6 elevators, which were most of the time broken, and not working. I waited one time on main floor for over 20 minutes before the one working at that time finally showed. As I was leaving with my luggage (6th floor) I had to wait through 5 elevators, that stopped and were full. I could use the stairs, and did to get down to main, but couldn't use them to get back up, as all doors but main were locked. When arriving to Vegas I was a day early, and tried to get a room at the Plaza, and was quoted a unreasonably high price, found a priced right, very nice room at the Nugget. I have as I said stayed at the Plaza several times, as I like it down town, and have recomended the Plaza to many many people, but seeing how it is ran currently I would never recomend anyone to stay there now. Goodness if my room was an upgrade, what was the room that I upgraded from like?
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