on monday aug 18th, me and my fiance needed a get away. with high hopes in hand, and thoughts of great times ahead, after a 6 hour flight, and a short taxi ride, we wound up at the mirage. check in was slow considering there was only one person ahead of us. there were 2 counters for the invited guests, and both people ahead of us were complaining about there accommodations. (not a great start) me and my fiance like to gamble, thats probably why they invited us in the first place. i was told to charge everything to my room and on checkout , we would settle up with my casino host. fortunately when we got to our room it was the room i requested, the room was dirty but remodeled, and a great view, except you could hardly see out the windows due to the filth, tv remote did not work well, ac was weak, a little hot, and bathtub did not have a drain plug. so i called the front desk and they said maintenence will take care of it. so now its time to hit the slots, slots were average tightness- thats all you find here are tight slots, so i decided to take a gamble in the high limit slot room, after about an hour and a thousand dollars down it was time to step away. the beatles love show was going on that night, so i decided to buy a pair of tickets. now remember i just lost a grand, they tell me to charge to the room, so i charge a pair of the best tickets for the beatles love show. 400 bucks. iam 99 percent sure the lady selling the tickets lied to me, she said the show only had th 150 a seat ticket, so i really wanted to take my fiance. so i just bit the bullet. when it was time for the show, there were hundreds of the cheaper seats unoccupied. they could not give me a good reason why this was so. so i sat through this very expensive show, and quite didnt understand it, very freaky, and lacked sense, i guess since the beatles were on allot of drugs- it was through their eyes. do yourself a favor save your money for a good cirque show. so we do the las vegas thing, walk the strip gamble, drink , go downtown, etc. having a great time get out of the mirage and start winning big, go back to the mirage start winning big. great my luck is turning. start going up by almost a grand. during this time every thing is ok with mirage, good housekeeping, good restuarants, charging things to my room, still never got the drain fixed, so my second call to front desk and you wont believe me when i tell you this, the lady said i thought you were kidding the 1st time.unbeliveable. after the second call room service did take care of the drain. let me fast foward to the last day. we had an late flighy back to new york, and checkout was 12 so i called the front desk and the said if you pay an additional 79 dollars you can checkout at 6.00pm so i said allright. she calls me back 5 minutes later to tell me she made a mistake, i cant give you a late checkout, so i said ok put me someplace else in the hotel, they said sold out, remind you this is in the slowest time in vegas. aug-very hot. so i call on my cellphone and pretend like i need to reserve a room for that night, and guess what- they would accommodate me- LIAR. so lets wrap this up at checkout i rang up about a thousand worth of room charges, and i ask to settle up, please put me to my host. they said they were unable to take anything of my room charges- you got to be kidding me i earned over 10000 points at the mirage allone, not counting the mgm. after a small arguement i just couldnt belive what they were saying. so right at that moment i decided to end my relationship with all mgm/mirage properties. i also gambled about 20000 points at the venetian, now theres a hotel, that knows how to take of people, and i earned 8 free nights there. i allready booked my next trip, and believe me i wont step foot in the mirage or any other property they own, until they realize how to treat people- so see--ya.iam not bitter as i came home a winner. me and my fiance love vegas, we travel here 3 to 4 times a year and cant wait for march.