I'm so ashamed at these people who are writing terrible reviews about the Riviera. 5 of us couples just got back yesterday from 5 days at the Riviera and we all had an awesome time in a nice hotel.
We go to Vegas every year and usually stay downtown at the Nugget. We took advantage of a great deal I received from the Riviera and I have no regrets.
From check in to check out, nobody was rude or snubbish. Our rooms were in the Monte Carlo and they were clean and farely new. I'm a clean freak and I was very comfortable and happy.
If you want to be where the big time action is, then stay in that area. If you want a fancy room with marble and all the glitz and glammer, and want to pay the price, then stay at one. Don't put the Riviera down for their location or their grade of hotel. They are what they claim to be and nothing more.
As far as the food, we had a few good meals and a few ok meals, but that is the case at all casinos. The pool was nice, lots of stores to browse and shop, great drink service, and nice dealers.
Give the Riviera a try, you'll like it!

I should have known better, but I stayed at the Riviera anyway. Old, stinky rooms, broken room safes, terrible food ... but the worst was the lack of service. They are SO RUDE it is incredible.

I've never experienced this kind of treatment. Vegas is normally great to its tourists, but this hotel is not. No cocktail service at the pool, dealers with bad attitudes, guest service reps who got smart with my sister, and so on. I've never felt so unwelcomed in this city that I love. No amount of savings is worth this.

We went to The Riviera thru a Funjet deal because the price was right at the time. The apperance of the hotel is OK. It looks a little old compaired to the hotels further down the Strip, but looks better than most on the end we were on.

We supposedly got an room upgrade because we used a Master Card. The room we got was clean and fairly large with a sofa in it. But the room was very dark and the view we had was lousy. It had a window that was smaller than most of my windows in my house and it overlooked an apartment complex with a filfthy swimming pool. The rooms the other people got in our group who didn't get the upgrade had nice size windows that let in plenty of light and had a halfway decient view. Also, we were right behind the elevators, so we would hear them going up and down most of the night (but that did not bother us that much).

The service is terrible. At check in, counter people were very short with us. When asked about the upgrade, we got a very snobish reply. Then when the other couples asked about their upgrade, the girl at the counter started to get upset, like we we taking up too much of her time. Later, we tried to get an extra pillow for our room and it took over an hour for them to bring it. We went to the buffet on the first night and after we got our food, we waited 10 min. for something to drink before going to get it ourself only to be scolded at by the staff because we were not supposed to do that.

The only good thing about the Riviera is that the Slots seemed to be rather generous. They almost paid for our whole trip.

Would I stay here again? Probably not. It will depend on what is available at the time we go. Would I reccomend it to someone I know? No. There are other places in Vegas that are better.

We've just got back from our very first trip to Vegas. Needless to say, we had a wonderful time.

As for the Riviera Hotel, I found it okay but it was lacking in personal service (Check In). When we arrived, we had to check ourselves in (computer) & our room was not ready. So, we decided to go ahead and take a walk down the strip. The hotel is far from the hub. But do take the trolley $2.00 per trip or $5.00 for an all day pass.

Later, we came back to our room because it had been a long day and ordered room service. The food was terrible!!!! But the waiter "Alfonso" made up by giving us really nice service.

If you are looking for a great Vegas show, I recommend the "Jubilee" at Bally's. As for the act at the Imperial "Legends", it wasn't the greatest.

Another piece of advice, the airport shuttle is a good way to get to your hotel $4.75. But on the way back, you might prefer a taxi (about $10.00) since shuttle service only runs from 6:30 am to 6:00 pm (unless you reserve prior).

All in all, we had a terrific time and hope to return to Vegas soon. Maybe next time we'll try a different hotel.