Its a great place to stay at LV when you are traveling on a budget... Easy access to the strip and some great restaurants around...

Just got back from 3 night stay @ Riviera...checking into the hotel can be a task (especially during peak hours)...that aside, the hotel and casino is a great value considering how much other hotels are charging on the strip. I requested a non-smoking room, so they gave me a room in newly renovated tower...good sized room with all the current amenities( flat screen, ipod clock radio, etc.) I was given a room that was next to elevators, so i didnt get sleep first night...the next day i went down to guest services, and before i could even finish complaining i was given a nicer room. the hotel had great service and was clean. the casino floor was a bit smokey, but what the hell u expect, its vegas. the hotel has ok buffets, and there is great t-bone steak dinner special for under $13 24/7. I went on weekend, and was impressed with the crowd @ pool...was packed sat and sun. In terms of location, it is a bit north on the strip across circus circus. McDonalds right across street for early morning munchies. Bring walking shoes if you don't have rental car. Would recommend to college friends on budget....if you want in on the real vegas action look into the middle of strip, b/c it does become hassle getting to the hot nightclubs.

I stayed here with my boyfriend while meeting up with my parents who were at a conference. The hotel was being renovated at the time, so perhaps the rooms have had some upgrading style-wise since we stayed there. The rooms themselves are huge, at least ours was, and have blackout curtains. We didn't realize what those were for until nighttime came and the neon hotel sign was literally right below our window, heh.

The amenities were average, nothing special or extraordinary. I would recommend paying $5 or whatever it is for the VIP check-in, especially if you're going during a weekend. The line for check-in can literally take you hours otherwise. Make sure you ask about it, as I'm sure they don't always tell you about it, but they should.

The casino down on the ground floor is decent. Smoky, of course, but decent, I suppose (I didn't do a lot of gambling on this trip). The location is okay, but not as central as some other hotels on the strip. We had a car, so it wasn't as big of a deal.

All in all, a decent stay. The rooms felt a bit outdated, but everything worked, and it was clean.

Self serve check in was ok. Could use a bit of streamlining. After I swiped my card to find my reservation and check myself in, I had to again swipe my card and repeat the entire process to check in my wife. A bit time consuming and annoying, but we got through it. Our room was nice,room location was excellent, and the bed was very comfortable.
We then proceeded to the pool where we were informed that the hotel was our of pool towels, and there would be an hour wait for towels. Apparently this is a common occurrance, since the hotel ran out of pool towels each of the 2 additional days we stayed. If you plan on using the pool, get there early if you want a towel.
The package we booked included a 2 for 1 buffet offer, which was recently changed to 30% off the bill (no big deal). Upon trying to use my discount at the buffet, the lady at the cash register rudely informed me that she "didn't know how to do that", referring to applying the 30% discount. Rather than hold up the line, I told her to disregard the discount.
We made several trips to the casino (didn't win, but then again I don't expect to). I attempted several times to flag down a cocktail server, but she was busy talking to an elderly gentleman. After 20 minutes, she was still talking to the same gentleman, and I, nor anyone else, was served a drink. The folling night, I saw the same server talking to a different elderly gentleman, but she only stayed with him for 15 minutes. Again, I never saw her serve a drink, and I again went thursty.
On the final day of our stay, we were out of our room most all of the day, returning to the room at 4 pm to freshen up for a dinner reservation we had across town at 5pm. Upon arriving at our room, the housekeeper, who was making up the room across the hall, knocked on our door and stated she cannot make up our room because we were in it, and she goes home at 5. I told her that we were leaving the room in 10 minutes (which we did), but she stated that someone else would be making up our room. Upon returning to the room at 7:15, our room was not made up. I called down to the desk, and the phone rang literally for 5 minutes without anyone picking up. I then called housekeeping, who did answer, and apologized for the room not being made up, and stated someone will be by to make up our room. Someone did come by, at 11:30pm. Since we had an early flight to catch the following morning, we ignored housekeeping.
I do have to compliment the bellmen. Their service was prompt, and answered some of my questions about sightseeing, and made some very good suggestions. Other than the bell staff, the hotel appeared understaffed, and the employees seemed like we were a burden to them.
I would definitely never never NEVER stay here again, only because of the terrible service.