We booked our reservations at the Tropicana in April. We decided to pay the additional money to upgrade our reservations to the Paradise Tower. Three days before we were scheduled to leave, I sent an e-mail to confirm our reservation (something I learned to do to avoid disappointment) and discovered the Paradise Tower was closed for renovations and we would be moved to the Island Tower. I called customer service but the only thing they could do was give us a $10 per night credit. Based on the condition of the rooms in the Island Tower, we decided to stay elsewhere. We will never stay at the Tropicana again!
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