the hotel is VERY old and dirty! carpet is worn,old and taped throughout the hotel. the restaurants are awful. they actually served moldy food at players deli and at the garden deli they served watered down orange juice and didn't melt the cheese on a cheese omelet i ordered. food service at legends was VERY slow but food was ok there. the management is awful!!! (which explains why it's such a terrible hotel). our keys for our rooms didn't work on 3 different occasions and hotel staff told us it was because we had different reservations (we stayed in the same room the whole time and they knew that!) each time we had to walk all the way down to the front desk and waste a lot of time (walking and getting new keys) all to find out our keys wouldn't work again 2 more times! someone puked outside our room in the hallway (we told housekeeping and management more than once) and it was never fully cleaned up. one elevator didn't work. our toilet seat in our room was broken. the elevators STINK terribly! when i complained on several occasions about all of this (while i was accommodated in many ways) the problems still remained. all in all the absolute worst hotel i've ever stayed at. stay at the excalibur across the street for basically the same price for a much better hotel. spread the word.........DO NOT STAY AT THE TROPICANA EVER!!!!!!! save your money and hassle and stay somewhere else. trust me it's worth staying somewhere else!!

carpets with tape on them in the casino-- toilets in the casino very basic and more importantly --the pit bosses are in no way friendly and totally disinterested in the punters having a good time which i thought was the objective when trying to lure tourists to your hotel --as for the reputation about giving the best comps i think you will find that is a totall myth--i was with someone who stayed there a couple of times before and they gave him a free room which is standard anyway in vegas once you get a players card and are prepared to gamble for a few hours each evening but they also said they would make my room complimentary as i had a players card from two years ago if i was to re-use it which i did --we both gambled quite a lot --5 hours each per night and we put 400 dollars in extras on the rooms accounts in the belief (from previous vegas visits to tropicana) that it would be complimentary as we gambled a lot of money relatively speaking and when we checked out they did not have the figures correct for what amount of time we were gambling and the amount and then basically told my friend that my room was part of his complimentary extras which is fine but it means they gave me then no credits for gambling which i didnt have to do and he got no extras for his gambling time/money which he didnt have to do as we could have eaten and gambled elsewhere.--staff on reception were totally inefficient and frustrating to deal with even though we had vip check-in through my friend. He will never stay there again and he goes to vegas 4 times a year as he lives in the states and i will never stay there either when i visit vegas -- the rooms in fairness are clean in the tower areas but the decor carpet and curtains are depressing in all rooms --my final advice is stay somewhere better get a players card and you will get the same comps if your prepared to gamble ---if your not gambling just pay a bit extra and enjoy a better hotel.

We, did not stay at the tropicana and never will. I was very upset to pay 369.00 for so called vip tickets to the Sopranos show, we were lied to and did not received everything which was stated in the discription for the vip tickets, tickets were bought in advance and they were also a birthday gift. Tickets, were not in the computer ,then four tickets which we thought were all four reservations were for only two we had to go back again for the other two, the show started before we were taken to our seats which were general admission seats then we were lied to they said we had to have been there 1hour before the show and I had my e-mail confirmation stating we could not pick up tickets no earlier then 6:30 p.m and the show started at 7:00 anyway show was good of what we could see for 369.00 dollars sitting in the very back of the room with a big pole blocking our view would not recommend this hotel for anything. Thank you

Our room was spacious and the tub was huge -- could almost swim in it. It was nice to have a refrigerator. The pool area was fantastic. Waterfalls (that you can walk under), hot tubs hidden away, and an island to swim to. The pool alone is worth the visit. The food in the steak house was exceptional and was reasonably priced. The 24 hour cafe had great views and good breakfasts. There is a massive stained glass ceiling over part of the casino that is definitely Old Las Vegas. I liked it so much, I'm using it as my "name".

My only concern is that the televisions in the rooms are small and ancient -- needs upgraded. Also, it does not have 24 hour room service.