Upon our arrival on June 15 at 8:30 am, my daughter and I checked to see if rooms were available. We were told to check back and at about 2 pm, we did. My daughter had a room, but I didn't. Checking further the clerk found a room on another floor. When I arrived in the room, I immediately went to the bathroom to start my bath and discovered there was no stopper to hold the water in. I called from 2:10 to 3 pm, and finally I went down to talk to someone personally. I was told by a person at the front desk where Angela was the supervisor that none of the tubs have stoppers. At the moment she said that, my daughter stepped up and she had one in hers. I felt that it was a insult for her to say that no tubs had stoppers. I suggested that I could go to CVS and buy one and they could reimburse me. When I travel, baths are very important to me, and after arriving so early, I was ready to relax. Also, the stopper they put in allowed the water to seep out, so whenever I took a bath, the water would not stay at the level.
I was in room 13-325, so if you're given that room, refuse it.

I found this hotel and this destination overrated and found it all average at best. The big drawback to me was the pool area of this hotel. You cannot possible relax when you are situation by the tram passing overhead which is where you will be unless you get to the pool early in the morning. The hotel in general was overcrowded. Liked the brewery though.

I have stayed here before during the early construction of City Center and now that the pounding is done, this is a great place again.

It is nice with children that you can check in, go to your room and all of that without stepping into the casino. Not many places there can boast that, but it is appreciated.

The hotel is a higher end casino and the rooms are appropriate. They are a standard room, in this case with two beds, but have are nicely decorated and appointed.

The bed was very comfortable and the bathroom was also adequate. For the price I paid it was truly an exceptional deal. The wave pool and lazy river kept the kids busy while I was able to get some work done. We did not eat at the hotel, so cannot comment on the food, but it was a place I would not hesitate to stay in again.

The only negative is the parking. With the main parking garage being taken with construction workers, it was challenging finding adequate parking.

The Monte Carlo is offering a Summer Vegas promotion that includes 2 for 1 Lance Burton tickets. The problem - the show has been canceled through July 7th, yet they are still selling the promotion for the cancelled dates and not offering any type of compensation to those already booked on the promotion. I think ,at the very least, a rain check on the two for one tickets should be offered. A reservations clerk tells me not and points out that we also have the option of 2 for 1 Zumanity tickets. We don't want Zumanity tickets and would not have booked the promotion if not for Lance Burton. I am very disappointed with the hotel's lack of customer service ethic.