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Club de Soleil: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 76 Reviews
5.0 of 5 stars
30
4.0 of 5 stars
25
3.0 of 5 stars
10
2.0 of 5 stars
9
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#60 of 258 hotels in Las Vegas
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  • Hotel class: 2 of 5
  • Rooms: 86
Address:
5625 West Tropicana Avenue
Las Vegas, NV 89109
Check Rates: $143 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Club de Soleil

( 12-16 of 76 )
“Very nice, minor complaints”

Club de Soleil

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4 of 5 stars
Southern CA
Oct 24, 2007
6/7 found this review helpful

My parents own a timeshare with Interval Resorts and they requested this property for the week of October 12th. We had both the standard suite and the lock-off room and we had requested Club 2 because others had indicated on this site that it was staffed 24 hours a day and was about a year younger than Club 1.

Anyhow, we arrived at 2 p.m., ahead of my parents, but since they had our name on the reservation, they let us check-in, EARLY. We did not get the thrid floor we had requested, but only because we were early. **Ask for the third floor if you are susceptible to noise. You can definitely hear people above you and no matter how quiet I tried to be on the second floor, my footsteps echoed quite a bit!**

Negatives:

Location: The drive down Tropicana is a nightmare, especially at rush hour, which seems to be all the time in Vegas. It took us about 15 minutes to get from the 15 Fwy to the property. Also, the people that live in that area drive like maniacs. Now, I drive fast, but I was really worried about my parents pulling in and out of that lot. VERY precarious. This place is quite a ways from the Strip, but since we had our kids it really was not a problem for us. The Orleans is a great, nearby choice.

Amenities: With no restaurant on-site, you will have to go out to find food.

Noise: We could hear the people above us around bedtime and a crying baby down the hall in the middle of the night, so these rooms are not soundproof by any means. Being on a busy roadway also made it "noisy" but only if we left the windows or sliding glass door to the patio open. All in all, it was a quiet place, but there was some minor noise from other patrons.

My BIGGEST complaint was the lack of places to hang towels to dry after use!! There were only two hooks on the back of our bathroom doors and that was it! Nowhere to dry wet bathing suits, wet bath towels, or wet pool towels. I reverted to using the clothes dryer, which by the way was so loud it drove me nuts! I think it was broken because it sounded horrible!

My second biggest complaint would be the fact that there were NO handles on the inside of the shower doors. They were so heavy and with wet hands, trying to open those bad-boys was next to impossible! They really should look into handles. Also, my Mom has mobility issues and while the beds are very low to the ground, the leap up into the shower/tub was almost impossible for her. Even I struggled to get into (and out of!) the shower!

Also, we had to make up the sofabed each and every night. Minor, but at a hotel you would likely not have to do this.

CLEANLINESS:

I am a clean FANATIC, so no place is ever, ever, ever clean enough for me, but I have to say, with the exception of a few surfaces, this place was pretty clean. I brought my own Clorox wipes, that's how bad I am, and I see dirt and "stuff" on everything, so when I say it was pretty clean, I need to clarify because I pretty much check out a room from top to bottom before I move in: the walls in this place are in desperate need of paint. Lots of smudges on them and also on the granite counters, fridge handles, etc. One "stain" that bothered me the most was a little brown smudge right next to the toilet paper holder on the wall. Yes, I know what it was. No, I did not call and complain or ask to get it cleaned. I have vowed to become less neurotic about cleaning and this was my cross for the week. But, if I saw that I can only imagine what else was lurking. Ugh. The shower and sinks seemed to be clean and the carpets looked clean. So, the room was pretty clean, but not clean enough, if you know what I mean. I warned you, I am a clean freak!

Positives:

The beds were VERY comfortable and the sheets actually stayed on the bed the whole time we were there!

Extra pool towels, dishes, sample detergents, brand new sponges, etc. all made this a great spot. We made coffee, eggs and toast almost every morning and even baked cookies on our last day. The clean freak in me washed everything by hand first! The towles were nice and soft and the appliances (toaster, coffeemaker, full-size fridge, microwave, oven, etc.) were all in good shape, except for that clothes dryer!

We were glad to partake in the use of the pool and jacuzzi, and although a few people said the pool was too cold, I have to disagree. It wasn't warm, by any means, but it was just fine. I would not have wanted a room over the pool and was quite glad ours was about 3 suites away. I think 201 to 215 would be the range I would stay in if on the second floor. The odd # rooms face the pool/putting greens in Club 2 and the evens face the parking lot. But, the pool was virtually always empty, so I guess it depends on the crowd.

This is a GREAT place if you don't mind the drive to the Strip. We ventured out to the Hoover Dam, Ethel M Chocolates (rip off), bowling at South Point, NY NY, Fremont Street, etc. and this was a great jumping off point. Highly recommended for families or couples wanting to save a ton of money but still get an AMAZING place to stay. We go to Vegas about 6 times a year and usually stay on the Strip, but with prices climbing and payouts waning, I would definitely stay here again to save some money for the tables!!!

  • This TripAdvisor Member:
    • Liked — Space!
    • Disliked — $10 per day to use wireless internet! OUCH!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
opieluvCA's Summary
Date of Stay: October 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: January 30, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $143 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Rooms, Mediocre Features”

Club de Soleil

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3 of 5 stars
Baltimore, MD
Oct 18, 2007
3/3 found this review helpful

We arrived in Las Vegas at around 10am. Check in at the Club wasn't until 4pm. They gladly checked our bags for us which was an excellent plus. We were also able to use the shuttle which was great, also. They told us that they would call us when our room was ready, so we took off to explore the strip.

Unfortunately, we never received a call so I suppose our room wasn't ready before four. Upon checking in, we were immediately pleased with the room. We stayed in a two bedroom suite. It was very roomy. One side was a lock-off bedroom, with a bathroom and a kitchenette. The larger side was a bedroom, bathroom, full kitchen and a living room, which included a fireplace and a balcony. There were five of us, so the living room with a pull out couch really became a third bedroom. The room was immaculately cleaned and we were very happy with it. One of the jetted tubs did not work, which we didn't discover until nearly the last night of the trip. But, that was the only room downfall.

The hotel had a pool area (it was way too cold to swim) that, fortunately, also had a hot tub. The area was open 24 hours, which originally we thought was great. However, it turned out to be overrated. The pool area was literally in the middle of a bunch of other suites. They were behind and right next to other suites. One night, after a long day of walking the strip, we decided to go down and enjoy the hot tub. I wouldn't have even mentioned this had it been true, however, about 10 minutes into our "hot tub experience," a security guard came out from the lobby and told us he had received complaints (as in multiple) of noise and if it continued, he would have to ask us to leave. There had been little to no conversation between the four of us at all so we just decided to pack it in. It would have been impossible for us to have been any quieter. I would suggest that, being that there are other patrons staying so close to the area that the sounds of people moving around in a hot tub would disturb them, they should attach hours to the privileges of the pool.

The only other downfall of the hotel was that, although you're given a paper schedule of shuttle departure times, they aren't always necessarily accurate. I would suggest arriving to the pick up spot about 10 minutes prior to the listed time. Upon exiting the door of the Riviera, we saw the shuttle leaving, 10 minutes early, and were left to wait another hour for a returning shuttle. We discovered cabs were a little more convenient for the five of us, resulting in about a $10 - $15 fare from most places on the strip. Also, on the weekdays, the last shuttle leaves at 11pm, so if you're night owls, you'll also find this inconvenient. The hotel also offers a free trip to Fremont Street on Wednesdays, but if you want to go, make sure you schedule your spots with the front desk early. By Monday morning, all two shuttles were completely booked. The Deuce also runs to Fremont Street and offers a 24 hour bus pass for $5, you can catch it at the Riviera but it tends to be stuffed to the brim and, for the most part, uncomfortable.

Overall, the hotel is really nice. The staff was, mostly, friendly and they gave us a welcome packet that included free passes to nightclubs and show coupons. We were never once pressured into a sales pitch (it is a time share, after all). I will probably never stay at this hotel again, but merely for the reason that I prefer the hustle and bustle of the strip and this was just a bit too far away from the strip for me. The closest casino was The Orleans and it was about a 15 minute walk (we did it many times). It was nice to have everyone in our group stay together (where else can you book a two bedroom suite for a good price?) so I would recommend this for families who enjoy a laid back vacation.

  • This TripAdvisor Member:
    • Liked — The room was very nice.
    • Disliked — shuttle, pool location.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stayshbomb's Summary
Date of Stay: October 2007
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 18-24
Member since: October 18, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $143 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“So Comfortable”

Club de Soleil

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4 of 5 stars
New York
Oct 2, 2007
3/4 found this review helpful

My husband andI traveled with friends, and all 4 of us had a great time. The resort was comfortable, exceptionally clean, great location (being off the strip is a plus - but close enough to enjoy it). I especially like the set up of the two bedroom suite. The fireplace was great to use at night. The shuttle buses were prompt, and driven by pure professionals. If you get the chance, check out the Red Rock Canyon tour given by Norm. You can sign up at the concierge desk. He is fabulous, and the cost of the trip (transportation, guide, and entrance to the park) was only TWO dollars. The trip is absolutely the best bargain in Vegas.

I would not hesitate to stay here again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LIGirl1's Summary
Date of Stay: September 2007
Traveled with: Friends
Age group: 50-64
Member since: May 15, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners, Tourists
I selected this hotel as a top choice for:
Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $143 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Off-Strip Resort”

Club de Soleil

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4 of 5 stars
Adelaide, Australia
Oct 1, 2007

My husband and I stayed at Club de Soleil for 10 days in August/September 2007.

It is actually 2 separate resorts - Club 1 and Club 2. We stayed in a 2nd floor unit in Club 1. While this part is lovely with a pool and tennis courts, the main part is Club 2 which houses the office staff and reception. We had some issues with regard to our unit, which was compounded by the fact that there were no staff onsite to assist, and we had to keep going to Club 2. I would therefore suggest that if you are going to book that you request a unit in Club 2.

The large units themselves are extremely spacious with excellent facilities such as dishwasher, washing machine and dryer, spa bath, full stove with oven and everything needed supplied (including pool towels, washing powder etc)

The only real negative I have is that the reception staff were not at all helpful, on occasions to the point of rudeness. Overall however this is a great resort, and we would definitely stay here again.

  • This TripAdvisor Member:
    • Liked — Resort and rooms were fantastic
    • Disliked — Staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eden62's Summary
Date of Stay: August 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: December 05, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Gambling / Casinos, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $143 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“nice place”

Club de Soleil

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4 of 5 stars
detroit michigan
Aug 17, 2007

The club was nice place to stay, service was good. good location but the pools and spa need better daily attention.
I have stayed in better 5 star resorts, but this one was not bad.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mytravels4108's Summary
Date of Stay: August 2007
Member since: July 25, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $143 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Club de Soleil

( 12-16 of 76 )
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Club de Soleil Also Known As

Address: 5625 West Tropicana Avenue, Las Vegas, NV 89109