I booked my stay well in advance and even paid in advance.

Despite this, when I arrived, they put me and my family in a room for the disabled (completely inappropriate with hoists hanging from ceiling in bedroom and bathroom - low level switches etc) , as they had nothing else left. I complained about this and was only offered a smoking room as an alternative. The staff offered no compensation for this. Even a consolation drink might have made me feel like a valued customer.

Faults in the room:

-Broken table lamp fitting exposing bare terminals
-Shower rest broken (loose) and I had to hold shower in hand
-Shower head broked - leaked out most of the water
-Electrical socket in bathroom loose

These points may seem petty, but I paid a premium to stay in this hotel and expected a far higher standard.

Their failure to allocate me a suitable room, having booked and paid well in advance is what really disgusts me however.

My husband and I stayed at Treasure Island for 5 days . When we arrived, the check in was a breeze. We were invited guests through the player club and checked in was rather fast. Our room was located on the 31 st floor ( which was only accessible by key). We had reserved a deluxe room . Our room was nice. Our view was exceptional. We have stayed in vegas numerous times in the last 10 years, but this view of the strip at night was georgous. Treasure Island is a very nice hotel. Not too overpriced on beverages, food and entertainment. This was our 4 th stay here in 3 years.The only complaint I have is the pool area. It was around 107 each day we were there and the pool was standing room only. They need a larger pool for the size of the hotel. Other than that, our stay was great.

Stayed at TI for 3 nights August 19-22 for the first time. Ok room- nothing to brag about. Some mildew smell. Beds were super comfortable. Service was OK- the pool was extremely tiny, and over crowded. Service at pool was very very slow as well as in the casino- played slots for over 2 hours and no one came around with cocktails. Location is great- right in the middle of strip- next to fashion show mall. Would not stay here again. Really enjoyed Bally's or Flamingo- new Go deluxe rooms on prior visits ( this was my 11th time in vegas) Treasure island is just so so. But for $89 bucks a nite was worth it without a doubt. Would be depressed if I paid the usual $150 + a nite here for the regular room.

My family and I made a 2 night stop in Las Vegas on the way to visit some family in Coeur d' Alene, ID. Our 2 girls (7 &9) had never been to Las Vegas. So, this trip was more to treat & expose them to Las Vegas than it was a true "vegas vacation." I had been to Las Vegas several times before and have stayed at Flamingo Hilton, Excalibur, & Paris-Las Vegas. We chose T.I. because of its central location on the strip; but most of all because of the great room rate. At the time of our stay, the temperatures were between 110 - 115 degrees. We arrived at the hotel around noon-ish on Friday, July 13, 2007. The check-in process was very quick, efficient, pleasant and our room was ready at the time of check-in. The room was VERY nice with a GREAT view of the strip! My wife took advantage of the "Wet" Spa and was treated to a color, cut, & style from an extremely experienced, knowledgeable and outstanding stylist. The pool at T.I., as other reviews have stated, is somewhat small, but keep in mind, folks dont come to Vegas for a swimming pool. However, they could benefit by having a larger pool. Although the breakfast buffet was rather pricey, it was very good with plenty to choose from. As mentioned, T.I. is pretty central to everything. It is located next to the mall, which was nice. Across the street is the amazing Venetian. For your convenience, there is a tram that runs between T.I. to The Mirage. During our short stay we ate the buffet breakfast at T.I., had a late lunch at Margaritaville (at the Flamingo Hilton) and an early dinner at America (inside New York, New York). The meals at Margaritaville and America were OUTSTANDING and both were reasonably priced! We took our kids to the top of the Stratosphere for a "bird's eye" view of Vegas! Its truly an amzing view from the top! We also took an indoor Gondola ride. This was nice, but short. I'm still not sure if it is worth the money. Overall, we really enjoyed the trip! Probably not the best vacation spot for kids because of the "adult" environment, but something they will always remember--and that was the idea from the beginning.