Big room but uncomfortable bed. My pillows had footprints on them -- i guess the previous guests threw them on the dirty floor, walked all over them, then the housekeepers just put them right back up on my bed! tub was funky too, lots of little hairs left behind by other folks. So what? i was willing to put up with it all, because I got a very good deal on the room. but not so fast! at checkout, a $14 charge appeared on my bill. Apparently I had "agreed" to it when I signed in, even though it wasn't verbally disclosed, and since I had prepaid for the room, I wouldn't have had much of a choice anyhow. Desk staff couldn't care less that I was unhappy, or that I had received absolutely nothing for the $14 they charged me. It sure would be nice if hotel websites would disclose fees like this ahead of time. I mean, if everyone pays the same fee, then it's essentially part of the cost of the room, right? You don't go to a restaurant and pay $5 for a burger, then after you've paid, get told you must pay $5 more for it to be served to you! This is just as dishonest.
I could overlook the dirty room if the price had been rock-bottom cheap, and I could overlook the rip-off at the front desk if the room had truly been 3-star and luxurious. But this place loses out on both counts.
Also, if you eat at the Fatburger restaurant in the casino, keep an eye on your burger. The first one I ordered was red (rare!!) inside, and when I returned it, the second one was pink (even after the cook "made sure" it was cooked thoroughly). That's not safe.
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