We spent 4 nights at the Santa Fe Station hotel after working a tradeshow in Las Vegas.
The hotel looks very nice...decor, size, amenities, but we were not impressed.
We had requested a Non Smoking King room. When we checked in, they put us in a Smoking room with a view of the parking garage. We asked if we could change rooms the next day, and we were told yes, just call us after 10 AM and we will switch you. I then called the Front Desk and attempted to do that 3 times the next morning. Each time, I was told "call back later". The 3rd time, I was told "you can ask when you come to the Front Desk, but Good Luck, because we are booked and they won't want to switch you". Also, there is only one elevator to each wing, so if you happen to get rooms 40-50 on any floor, it is a VERY LONG walk to/from the elevator and Ice Machine.
The pool area is stuck back by the loading docks (no view), and is about 1/3 the size it should be for a property this large. Obviously they don't want you spending time at the pool when you could be spending money in the Casino. The only quick option for morning coffee is Starbucks, so be prepared to pay $3.50-$6.00 for a cup of coffee. I will definitely try a different property next time I go to Vegas.
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