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Palace Station: Traveler Reviews


2411 W Sahara, Las Vegas, NV 89102
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60% Recommend
3.5 of 5 stars 329 reviews
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Less than helpful staff

Palace Station

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2 of 5 stars
QSquirrel   1 contribution
Fredonia Kansas
Jul 3, 2009 | Trip type: Solo travel
1/2 found this review helpful

I found the staff of the Palace Station to not only be unhelpful, but downright rude at times.

When questioned as to why a hotel guest doesn't qualify for a rewards card one clerk flat told me that it is assumed that the hotel guest should already know to sign up for one and if he doesn't that's too bad.

When I asked a clerk how to get from the hotel to another casino (where I was scheduled to play a tournament) he could provide no answer, saying he didn't have access to that information.

One clerk even told me that you get treated better by the hotel if you are simply a guest of the casino who is NOT staying at the hotel.

  • My ratings for this hotel
    • 1 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Member since July 03, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $181 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Nice Hotel Off the Strip

Palace Station

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3 of 5 stars
bearschick2   13 contributions
Chicago, IL
Jul 2, 2009 | Trip type: Family
1/1 found this review helpful

I've stayed at the Palace before with a comped room from my uncle and thought it was fine. We stayed this time in the tower on the 6th floor and I was pleasantly surprised with how nice the room was. I forgot to take a picture, but I have to say that the room was decorated better than most hotels. It was dark brown and cream - very modern - and the bathroom was really nice (decorated in all ceramic tile). The happy hour margaritas at the Cabo Bar were excellent (and only $2.99)! The parking garage always had good spots and the rooms were very convenient to access (we had stayed at the MGM last time and it took nearly 10 minutes to get to our rooms from the lobby!). We used one of the pools on the last day and while it was basic, it was clean with ample mesh loungers and towels. I think it's a great deal for a nice hotel.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since April 07, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $181 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
its not the four seasons but if you are looking for a clean room with shower ....

Palace Station

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3 of 5 stars
guest1001   7 contributions
planet earth
Jul 2, 2009 | Trip type: Solo travel
1/1 found this review helpful

then this is GREAT! at least in the courtyard. since i was a solo traver thats fine for me. im not picky, now if i was with my family i would prob stay at least stayed in the towers or prob on the strip. the room is clean service ie front desk was average location is good ( not too much traffic and still close to downtown and the sahara and the strip value i believe is still great, ( anywhere you stay in vegas i think you will have taxes and fees and convience charges and what nots) i still think its average a nice clean bed working tv and a nice bathroom.. not a four seasons but not a motel 6 either

pros: room and bathrooms are fine, gift shop, starbucks etc

cons : noisey a/c , no view ( but hey i choose the courtyard who needs that when you come to gamble lol)


coming back in july, aug and sept

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Member since February 08, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $181 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Hotel adds a $16/day hotel fee

Palace Station

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2 of 5 stars
vegasjh   2 contributions
Las Vegas
Jun 26, 2009 | Trip type: Solo travel
2/4 found this review helpful

Booked my room over the internet for a good nightly rate, at least that's what I thought. It's the 2009 economy and I don't have a lot of money to flush away, so I search and search for the best rate before I book. My search came down to one of three hotels with the same price, I booked palace Station. But when I checked in i was told there would be a $16/night service fee, which included things like unlimited internet (if I would have brought a laptop, but didn't because I didn't know about the servive), gym usage (if only I knew about bringing my gym gear), and swimming pool usage. I HATE surprise fees and I think there needs to be a law that this type of "extra" charge be disclosed at time of room purchase over the net. I couldn't just say keep the room, because I already paid for it and there is a penalty if reservation is not kept.

The rooms were ok, except for the grub worm on my floor the last night of my stay. The room was VERY dark and my window view was a wall. The hallways to my room were ALWAYS blocked and a real safety hazard the cleaning help didn't seem to care about. Tons of pounding going on and rooms being overhauled or something, seemed like a construction zone. The hallway carpet was VERY nasty, and many room service dinner trays outside of rooms everywhere. No bathtub in the room, just a shower.

My room was a "Courtyard" room, and I'll NEVER stay there again!!!! NEVER!!!!!

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Member since June 20, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $181 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Define "palace"

Palace Station

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2 of 5 stars
LocalAZ   9 contributions
Chandler, AZ
Jun 11, 2009 | Trip type: Couples
2/5 found this review helpful

Prior to this trip, I had been to Vegas twice. However, this would be my first time planning the trip and the hotels. My wife (then girlfriend) and I booked a room at "Palace Station" because it was one of the cheapest hotels we could get for a Friday night and we wanted to save our money to put into a nice hotel for the next night... which would be our wedding night.

We paid a little over $60 for the cheapest room we could get at the hotel and booked over "Expedia.com". Expectations were pretty low but at the same time we were hoping for the best and were excited for our first Vegas trip together when we arrived. When we found the hotel,we were a little disappointed that it wasn't near the strip or even Fremont Street but from the outside, it looked like a Vegas style hotel so were happy. I skipped on the self park and let the valet take care of parking. On to the front desk, where we found a short but very slow line. I remember the front desk not being overly cheerful but just helpful enough. We were given a map to the room and were just a little confused when the directions lead us out of the hotel and casino... and into another building that appeared to be some sort of "Motel 6" or "Super 8"??? That's right, we were put into the infamous "courtyard rooms". Some people rave about how wonderful these rooms are for the price but let me tell you... these rooms just flat out suck. Okay, so the rooms are updated but the building itself and the caliber of people who stay in it are depressing and almost scary. This was the first lesson we learned about Vegas... NEVER book the lowest priced room on a travel site unless you KNOW FOR SURE there are no motel style buildings at the resort. "Circus Circus" and "Imperial Palace" also have motel style buildings for their guests who book the lowest rate. Anyway, we were fortunate enough to have only booked the one night and we decided to spend all of our time out of the room.

We went back to the main building and decided to treat ourselves to one of those fabulous Las Vegas buffets. Unfortunately, we were at "Palace Station", so it wasn't so much "fabulous" as it was "repulsive". Yes, that's right, the buffet is absolute garbage and was filled with screaming unsupervised kids running all throughout the restaurant and rowdy middle aged folk who had probably had a few too many cocktails. Maybe it's cheaper if you're a slot club member but we paid about thirty bucks total to feast on the slop they were serving.

That was the final straw for the "Palace Station"... we retrieved my car from the valet service and headed to the strip, where we spent the remainder of the evening before returning for some sleep. We woke up and checked out as early as possible and were on to what must be the polar opposite of the "Palace Station". A wonderful gem called "The Signature", where we spent our wedding night. However, that will all be addressed in another review.

Would I recommend this hotel to a friend? Absolutely not. I know there are lots of people that love this place and perhaps the tower rooms are wonderful and the other restaurants here are just great...

Unfortunately, that was not my experience.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
  • Date of stay March 2008
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since March 25, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $181 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Palace Station Also Known As

  • Palace Station Hotel Las Vegas
  • Palace Station Las Vegas
Address: 2411 W Sahara, Las Vegas, NV 89102