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Palace Station: Traveler Reviews


2411 W Sahara, Las Vegas, NV 89102
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60% Recommend
3.5 of 5 stars 329 reviews
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Hotel adds a $16/day hotel fee

Palace Station

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2 of 5 stars
vegasjh   2 contributions
Las Vegas
Jun 26, 2009 | Trip type: Solo travel
2/4 found this review helpful

Booked my room over the internet for a good nightly rate, at least that's what I thought. It's the 2009 economy and I don't have a lot of money to flush away, so I search and search for the best rate before I book. My search came down to one of three hotels with the same price, I booked palace Station. But when I checked in i was told there would be a $16/night service fee, which included things like unlimited internet (if I would have brought a laptop, but didn't because I didn't know about the servive), gym usage (if only I knew about bringing my gym gear), and swimming pool usage. I HATE surprise fees and I think there needs to be a law that this type of "extra" charge be disclosed at time of room purchase over the net. I couldn't just say keep the room, because I already paid for it and there is a penalty if reservation is not kept.

The rooms were ok, except for the grub worm on my floor the last night of my stay. The room was VERY dark and my window view was a wall. The hallways to my room were ALWAYS blocked and a real safety hazard the cleaning help didn't seem to care about. Tons of pounding going on and rooms being overhauled or something, seemed like a construction zone. The hallway carpet was VERY nasty, and many room service dinner trays outside of rooms everywhere. No bathtub in the room, just a shower.

My room was a "Courtyard" room, and I'll NEVER stay there again!!!! NEVER!!!!!

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Member since June 20, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $181 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Define "palace"

Palace Station

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2 of 5 stars
LocalAZ   9 contributions
Chandler, AZ
Jun 11, 2009 | Trip type: Couples
2/5 found this review helpful

Prior to this trip, I had been to Vegas twice. However, this would be my first time planning the trip and the hotels. My wife (then girlfriend) and I booked a room at "Palace Station" because it was one of the cheapest hotels we could get for a Friday night and we wanted to save our money to put into a nice hotel for the next night... which would be our wedding night.

We paid a little over $60 for the cheapest room we could get at the hotel and booked over "Expedia.com". Expectations were pretty low but at the same time we were hoping for the best and were excited for our first Vegas trip together when we arrived. When we found the hotel,we were a little disappointed that it wasn't near the strip or even Fremont Street but from the outside, it looked like a Vegas style hotel so were happy. I skipped on the self park and let the valet take care of parking. On to the front desk, where we found a short but very slow line. I remember the front desk not being overly cheerful but just helpful enough. We were given a map to the room and were just a little confused when the directions lead us out of the hotel and casino... and into another building that appeared to be some sort of "Motel 6" or "Super 8"??? That's right, we were put into the infamous "courtyard rooms". Some people rave about how wonderful these rooms are for the price but let me tell you... these rooms just flat out suck. Okay, so the rooms are updated but the building itself and the caliber of people who stay in it are depressing and almost scary. This was the first lesson we learned about Vegas... NEVER book the lowest priced room on a travel site unless you KNOW FOR SURE there are no motel style buildings at the resort. "Circus Circus" and "Imperial Palace" also have motel style buildings for their guests who book the lowest rate. Anyway, we were fortunate enough to have only booked the one night and we decided to spend all of our time out of the room.

We went back to the main building and decided to treat ourselves to one of those fabulous Las Vegas buffets. Unfortunately, we were at "Palace Station", so it wasn't so much "fabulous" as it was "repulsive". Yes, that's right, the buffet is absolute garbage and was filled with screaming unsupervised kids running all throughout the restaurant and rowdy middle aged folk who had probably had a few too many cocktails. Maybe it's cheaper if you're a slot club member but we paid about thirty bucks total to feast on the slop they were serving.

That was the final straw for the "Palace Station"... we retrieved my car from the valet service and headed to the strip, where we spent the remainder of the evening before returning for some sleep. We woke up and checked out as early as possible and were on to what must be the polar opposite of the "Palace Station". A wonderful gem called "The Signature", where we spent our wedding night. However, that will all be addressed in another review.

Would I recommend this hotel to a friend? Absolutely not. I know there are lots of people that love this place and perhaps the tower rooms are wonderful and the other restaurants here are just great...

Unfortunately, that was not my experience.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
  • Date of stay March 2008
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since March 25, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $181 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Very Clean rooms

Palace Station

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3 of 5 stars
JackandSally   116 contributions
Fort Worth, Texas
Jun 7, 2009 | Trip type: Business
4/5 found this review helpful

I stayed at Palace Station for 4 nights to attend a business conference which was paid for by my employer. Palace Station gave a conference rate of $64 for their Tower rooms with a reduced service fee of $4.99 (instead of the normal $14.99.) I checked before I left and saw that the rate showing on their website was $35 for the Tower Room (they obviously took advantage of the Conference attendees giving them the impression they were getting a lower rate, I would have been pretty annoyed if I was paying considering that I could have gotten the Golden Nugget or Paris for cheaper.)
Check in was very easy, it was around 5pm on a Sunday and there was no line. I was placed into room 6034 which was on the east-end of the hallway with a view of the Strip.
The room was exceptionally clean. The decor was tasteful, the TV was very large and modern, and the shower had nice stone-colored tile. There was no tub and only one sink but that did not bother me as there was a lot of counterspace.
There was no shampoo or conditioner in my room but one quick phone call to housekeeping resolved that and I was given a bag full of toiletries. I really liked the citrus smell of the shampoo and soap and the conditioner and lotion helped my hair and skin in the dessert air.
Housekeeping did a great job, my room was kept very clean and as I passed a room being serviced I could hear the sound of vigarous scrubbing, they obviously do more than just replace towels and soap.
I am a frequent visiter to Las Vegas and have always stayed on the strip. Although the Palace Station Casino, restaurants, and lobby area can't compare to a strip hotel in terms of impressiveness, the rooms themselves are as good as or even better than many of the mid-range strip hotels. Unfortunately with the resort fee, the price can be almost as much as many of the downtown and chepaer strip hotels.
The hotel provides a free shuttle to and from the Airport and to the Fashion Show Mall. This is thanks to that $14.99 fee. The shuttles seemed to be on time and the drivers were pleasant.
I only ate at the hotel twice, once at Starbucks, which is as good as any other Starbucks (and the employees were very friendly) and once at the Grand Cafe. The food and service at Grand Cafe were acceptable and as good as most any other hotel cafes.
Overall I enjoyed my stay and in any other city I would say that the hotel was well worth the $69 paid, but in Las Vegas where hotels like Golden Nugget, Paris, and Mirage are offering rooms for less I can't say it was a bargain. I stayed at Mandalay Bay the night after leaving Palace Stattion for the same rate and it was far nicer. Palace Station might be a good option for someone wanting a clean room and is staying on a weekend or a busy time when the strip rates are exceptionally high or for someone who has a rental car and wants to avoid strip traffic.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Business
  • Traveled with With Colleagues
  • Member since July 25, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $181 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Not bad for the price

Palace Station

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4 of 5 stars
azles   1 contribution
Arizona
Jun 6, 2009 | Trip type: Couples
3/3 found this review helpful

We spent 3 nights in a tower room. The rooms are clean, decent, nothing fancy, but nothing wrong with them. The staff was friendly, helpful. The restaurants are nice, not too expensive (except the oyster bar, that's a bit pricey) They did charge a 16.95 service fee, but gave us credit for it on the bill. Friends who have stayed there before told us they always credit it back on the bill when they check out. It's not fancy like the big hotel/casinos on the strip, but you aren't paying those prices, either. It's a good value for the money, and the strip is only a few minutes away. I would definitely go back again.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 50-64
  • Member since June 21, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Check Rates ABS:HotelCheckRates-d91909?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $181 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Do not stay at this Hotel it is a scam bad rooms bad service

Palace Station

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1 of 5 stars
seatac_home   1 contribution
Seattle
Jun 6, 2009 | Trip type: Couples
2/4 found this review helpful

This hotel is a scam with hidden fees and a large deposites, I would never stay at this dump again. The people at the front desk scam you with a smile of there face. The crowd makes you feel uncomfortable and it takes a hour to walk to the strip or 20 bucks by cab. Dont look for the Duce it does not have a stop near. You have been warn do not stay at this place ever.

  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since June 06, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d91909?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $181 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Palace Station Also Known As

  • Palace Station Hotel Las Vegas
  • Palace Station Las Vegas
Address: 2411 W Sahara, Las Vegas, NV 89102