It has been four years since our last stay here. Everything seems to well kept up. Rooms look fresh, no problems at all. Casino has got rid of a bunch of video poker machines and added more penny slots which were great fun. Food at the Buffett and The Mex. Don Miguels were great. Using the ACG saved some coin. The pool area was good to hang out in the day time. No problem getting loungers during the day, no 6:00 AM chair hogs here. Valet parking seemed to work well with good,friendly service. Front desk staff were also friendly with helpfull info. Overall if I return to Vegas I will stay here again

This place can be inconsistent. I reviewed this hotel/casino in April and now find that it has gone way downhill.

Over the past decade we have probably spent 15 to 20 nights in this hotel. Our most recent visit was one of our only disappointments with this place.

Valets: Don’t’ care about their jobs or doing them well. Not once were we greeted in a friendly fashion, and upon check in were not offered a bellman, I had to get one myself. What upset me about that is that I told the valet who was going to park our car that we needed one, he advised it’d be around “8 to 10 minutes,” then I observed two empty carts heading from the valet area back into the hotel. It was obvious he said nothing to the bell desk, and if I hadn’t flagged one down myself, I wouldn’t have got one. And we’re not cheap about it, I tip $10 when they get the bags from the trunk and another $10 when delivered to the room. After that first day, I just self-parked. Why waste time or money on people who don’t want to really provide any sort of customer service?

Rooms/Front Desk: When I booked on line I reserved two rooms, one a king non smoking and another with two queens non smoking. On arrival around 2:30 p.m. (check-in is 3,) we were advised that there were no more king non smoking rooms. In a hotel of 1800 plus rooms, in a city where you know they hold rooms for their high rollers, to not give the customer what was reserved is absurd. The next day they moved us, but that whole process was ridiculously inconvenient.

The rooms are becomming run down. Knobs missing from furniture, lights didn’t work, towel bars missing, and backed up, smelly sinks in each of the two rooms we occupied. The queen beds are VERY mushy, king bed was much firmer. It really sucks that they’ve let this place go. The rooms are pretty good sized, but that’s the only really nice thing I can still say.

Cleanliness: Again, it seems their staff has lost the desire to work, or perhaps it is one of those "It's not my job" syndromes. Example: for two days, there was gum, yes, used gum, stuck onto the down button of the elevator on the 15th floor. When we left, it still had residue on that button. You cannot tell me that they didn't have many of their housekeeping & maintenanace staff walk by or use that every day--I saw them, but they ignored the problem. It is that kind of lack of care on a small thing that indicates how they react, or not, to issues that arise.

Fitness Center: Nice, most machines work fine, but wife found the bicycles to be uncomfortable based on a way laid back seat position. I used the stair climber & it worked fine.

Gambling: Everything was very tight. The only place we won was playing the five dollar slots, for two pulls, and the second we won we cashed out.

Food: Buffet: excellent value in the morning only. Lunch and dinner are NOT worth what they charged. The food at breakfast was the only spread that was fresh looking or tasting. Dinner and lunch were awful; we had breakfast four days in a row, dinner and lunch once each.

Fuddrucker’s hamburgers: They serve some unique offerings, such as buffalo, salmon and ostrich. The latter really is good if you’ve not tried it. The only gripe is that the condiment and soft drink area is very small and gets very crowded around dinner time.

Room Service: Very fast, had a delicous club sandwich delivered in around 20 minutes, prepared exactly as ordered.

Pool: Yuck! Cloudy and highly chlorinated. Too much used beer left in the pool. Nasty! We only swam in there once.

Overall: They’ve got some work to do. The place needs better maintenance, and some TLC rather than duct tape and wire. It really is a shame, since the Orleans used to be one of our favorite hotels. I still recommend the place, but, with the above warnings in place.

If you are looking for a place to satisfy kids in Vegas while you do your own thing (without having to consider the aging Circus Circus) this is the place!! We stayed for 5 days, my 8-year old daughter couldn't get enough of the Kids Tyme day care!! I was worried she would get bored after one night, but she couldn't wait to go back every night!! The place is secured, there's all kinds of things for them to do, with a small snack bar, you can authorize a budget for them to eat when they get hungry. There's a big crawl gym with slides, playstations, Nintento Wii stations, all kinds of fun stuff. We also enjoyed the bowling alley, they can put up bumpers so younger kids won't get discouraged by gutter balls. We didn't have time for the 18-plex movie center, but I heard it was spacious. Best of all, the Ringling Brothers/Barnum and Bailey Circus happened to come to the Orleans Arena that weekend, so I got FRONT ROW seats with my daughter!! She had the time of her life!!
We didn't even have to take her to the Circus Circus Adventuredome at all during the trip, she had so much fun where we stayed. She even made friends at the Kids Tyme center, they were all crying when the kids had to leave each other!
I enjoyed the craps tables, the dealers and boxpersons were nice and friendly, not grouchy like some of the old Stardust dealers. Also, there were several tables open, all with $5 minimums all day/night!! Hard to find on strip or near the strip. Also, the cocktail waitresses were all hot!! Every single one of them, with sexy outfits. Good job of hiring!!
The casino floor is a little on the smoky side, so young kids may have to get used to it. My daughter used an air freshener to cover her mouth/nose, but she got used to it.
The Budget rentacar site was a bit of a challenge to get to, although it was across the street, I couldn't even jaywalk because of the traffic.
Parking is convenient, even in the covered structure.
Driving to the strip doesn't take too long.
The room was really nice, clean, and large. Our family of 4 was very comfortable.
Bathrooms were very well kept.
Advice: We made sure to get a room close to the elevator, because the building is in a "t" shape, with very long hallways.
It was a really enjoyable stay!

This is the first time I have stayed off strip for a Vegas visit.I was very impressed by my stay at this property.I had a car so getting to the strip was no issue. Valet parking was very efficent at check in as well the rest of the process.We were in our 19th floor room in 15 minutes from driving up.The room was spacious and spotless, much larger than a standard room on the strip.We tried the cafe and the buffet for breakfast and it was fine. We visited the pool three times during our M-Th. visit and it was never crowded and fairly quiet. I did notice tobacco odor on our hallway, but not in our room.We even caught a early afternoon movie at their complex upstairs. We'll be back on our next visit.