First of all, I didn't stay here. It started out when we entered their parking garage to park our car. Security wanted to see ID from my friend, who was driving the car. Odd...no other parking garage required this. I wanted to express my disgust with the service my friends and I received at the America's Cafe at the NYNY. It was a late night restaurant where we ordered close to midnite. We were immediately seated, received our menus, and ordered our drinks. That was the good part. The part where it started to go downhill started with us ordering for our food. One of my friends wanted to exclude coleslaw from an order, but was curtly told that they don't exclude coleslaw from orders and if he didn't want to eat it, he didn't have to eat it. We thought nothing of it. My friend had ordered a well-done burger, my other friend ordered a hot dog, and I ordered a sandwich. Thirty minutes later, I inquired about our food. Our waiter had explained that because my friend had ordered a well-done burger, it takes time. Well, my other friend ordered a hot dog and I ordered a sandwich. Did that also require that the service take long for that? Well, it could have stopped there, but the waiter continued on. Our waiter decided to tell us that if we go to other restaurants, it will take just as long everywhere else. C'mon, our waiter could have given my other friend her food and mine first, and then my other friend his food. We immediately got up and told him we were leaving. He then said, "well go ahead then". We left. As soon as I left, I couldn't leave well enough alone, so I spoke to the manager. He apologized profusely for the service. We were so upset with the service, we went somewhere else. If this is what it's really like in New York City, then I don't want any part of it.

Accomidations were quite comfortable. The casino is terrible. I had many problems with comps and they were not attended to properly. I would never recommend gambling in this casino.

Stayed here, BEWARE. Ask for a room AWAY from the roller coaster......i thought i was back home in the bay area and we were having an earthquake.....Not bad for 219.00 per night.....NOT. Room was small and cramped.....would not recommend.

Consistently to Vegas at least four times a year, we've stayed at most (if not all) of the major resorts on the Strip as well as many of the hotels downtown. We recently stayed at NY-NY due to a great casino rate we were offered, but I can only say it was okay. The location is terrible - Near the end of the Strip and seems pretty far away to me from anything of interest. The rooms are EXTREMELY basic - even TI, Harrahs, or Golden Nugget are better. Not many "nice" dining options - More of a fast food atmosphere. Not much shopping at all, and everything is quite a walk. For the money, stay at Mirage, TI, Harrahs, or Golden Nugget.