I enjoyed my time in Las Vegas and at the New York New York Hotel. Check in was very easy and finding the room was also easy but I can now see how some people find it hard as you have to walk through the casino with your bags to find the lift to the Tower that you are staying in.
The room was adaquate and just fine but I have one complaint about the bathroom and that is the very poor dull lighting, this needs to be improved as it was very dark in the bathroom. I am someone who believes good lighting in a bathroom is very important so this was a big let down. I tried to change rooms because of the bathroom lighting but a guy at the front desk said it wasn't possible. The house keeping was great and when passing them in the hallways they would say hello with a smile.

I enjoyed the gaming area and the NY streets area of the hotel. The roller coaster was good but its very expensive at $14 per ride or $25 for a day pass plus its a bumpy rough ride.

While In Vegas I went to David Copperfield who was very good but way over priced in my opinion for what he delivered. I highly recommend going up the Eiffel Tower for a great view of the Strip and also seeing the Bellagio Fountains at night. Outlet shopping at Prim is also well worth while, you can get a return bus to the Outlet Mall at the MGM for $15.

Next time I go to Vegas I will probably stay in another Hotel but only for the reason to try something new not because I was dissapointed with the NYNY.

Was in Las Vegas for a convention and had booked a room through Priceline ($75/night) and ended up at NY-NY Hotel (room 550 in the NY Tower). Though Priceline listed this as a 4star property, my experience was ~2.5 stars (for a business traveler, not a casino person). The room was average cleanliness with some mold in the shower tiling. Maid service was incomplete (forgot soaps and towels one day). Instead of a desk to work on, there was a "cocktail table" nailed to the floor under the air conditioning vent. Bedding was slightly better than a 2star hotel but certainly not 4star. Overall experience was average (as in, not likely to return, even at a Priceline rate) UNTIL I had my credit card shut off due to a hotel error. It seems that they erroneously entered my checkout date and charged me for an extra 77 days ($3,800), twice. Needless to say my credit card company thought this was fraudulent activity and they shut off my credit (which certainly caught the wife's attention back home). The hotel ultimately found their error and credited back the large overcharge. Oh, and did I mention the roller coaster outside my room? Sounded like fun, late into the night...

My wife and I spent 5 nights at the New York New York (25th - 30th september 2007) - it was our first visit to celebrate my big 50 birthday - and overall have no grumbles about our stay.
Check in was quick and easy despite having to walk your way through the gaming machines with your cases etc to the reception desk and thereafter to the elevators. However, you quickly understand that this is how Vegas works!
Our room had been described as an upgradeto a deluxe Park Avenue room. However, whereas it was fine, we didn't have the feelling of being upgraded. Our view was poor - away from the strip and facing west towards the Orleans hotel and a large car park. The room amenities were average. The bathroom no more than adequate, television restricted to tourism channels and American shows, no tea/coffee making facilites, only just sufficient wardrobe space but with a very useful room safe. However, we did not spend a great deal of time in the room - as there is simply so much to see and do in Vegas - and overall was it adequate for our purposes. we most ceratinly did not hear any noise in an evening.
The pool area is at best average in comparison with the others we seen from views from the Monorail and visting other hotels. The buildings around the hotel means that it is in the shade in the morning and in the early evening, and perhaps this was reflected with it's 6pm closure.
A ice making machine in the hotel corridor near our room (No. 1277) made up for the lack of a room fridge and ensured that ice cubes for the gin and tonics was always at hand.
Despite no tea/coffee making facilities, a short morning visit to the Greenwich for our coffees ensured that my wife still enjoyed a morning coffee in bed.
The entertanment in the casino was varied - with live bands and the duet pianists. Their sounds coupled with the cumulative noise of the slot machines and cheers from the tables, at times created a noise level that was a little high and uncomfortable if it is not your normal way. This was fairly typical of most hotels but Ny Ny was perhaps the noisest we expereinced and we found that the best way of coping with it was by joining in through playing the machines or listening to the entertainment.
I must make a point of saying that I found the quality of the Guiness in the Nine Irishmen pub to be below standard. It lacked the quality of a true pint of the 'black stuff' and by way of observation on how it was poured and settled far too quickly, one is tempted to say that 'extra water' had been added to it.
The Ny Ny roller coaster was fun - made you scream and shout - but was pricey at $14- albeit they tried to make up for their high prices by offering further rides at a reduced rate of $7.
You should take time to quickly get your bearings around the hotel as there are several ways of entering/leaving the hotel and you can get a little disorientated until you become totally familiar with its layout.
The NY NY is at the southern end of the strip but this is a problem. Transport is readily available if you do not wish to walk. We tried the Monorail - all day ticket at $9 - and also the Deuce bus - all day ticket at $5. The former was cleaner, quicker but you do need to walk through the MGM to get to it and this in itself takes time whereas the former did get very busy at times making it very slow.
Found Neil Sedaka to be alive and well and thoroughly enjoyed his show at the Orleans very much indeed, with the half tickets obtained at the booth proving to be excellent value.
Only eat snacks in the NY NY as we eat out at other hotel restuarantsas we constantly explored the Strip - such as the Tropicana, Baly's and the Rio. Food was plentiful and extremely good value.
Check out was simple - and by completing a card from your room you simple deposited your key card in the apprpriate box near to the elevator.
Highlights of Las Vegas included the Bellagio fountains ( they simple were amazing), the other free shows such as the Freemont street light show (Downtown), the erupting volcano(Mirage), the Pirate fight (TI), the Masquerade show (Rio), the moving statues (Forum Shops at Caesars palace) and the Rain Storm at the Mile Long Shops all provide a quality and Disney like theme to the Strip.
The view from the Stratosphere Tower at sunset was also worthwhile.
Our trip to the Grand Canyon - South Rim - was excellent and a refrshing break from Vegas itself. It gave another dimension to the holiday, enables us to see at close hand both the Canyon and Hoover Dam but also get a feel for the Nevada and Arizona countryside. Well worth the trip albeit it was a long day.
Overall the New York New York did not appear to cater well for children, and was more suited to those adults who wanted to enjoy themselves in a party like way. It was not the best hotel we seen in terms of furnishings - unlike the Bellagio, Caesars Palace and the Paris - but it does what 'it says on the tin' and if you do your research beforehand then you will know what to expect and not be disappointed.

My husband & I went to Las Vegas in March of this year & got married & had an awesome time. Stayed at Stratosphere & was treated great & had no issues. We wanted to come back in 6 months to try & do everything else that we did not fit in the first time so we set it up for September but I chose NY NY this time since it was right in the heart of everything & I so wanted to stay here & ride the coaster & thought we would have a wonderful time at this hotel for our special day.

On one of my nights there my husband & I were in the casino playing & having fun & I went to the restroom. I went into one of the stalls & thought I had locked my door. The door was opened by a housekeeper & she began saying loudly that I should of locked the door & that it was my fault. I wait to go out hoping she had left & when I came out she was still there with two friends. I walk by her to get to the sinks & she is in my face saying it was my fault, I should of had the door locked & I say to her at this point that I am going to have to get her name to tell her manager about this since I was very humiliated at this point. She then points at me & says hey everyone this is the girl I was talking about that did not lock her door & it was her fault that I opened the door. I overhear one of the other housekeepers saying to her you could of knocked & I also had several guests come up to me to say she is taking this way too far. Especially since I had not been upset with her or said anything to her to cause all of this.

I got so upset & had never been treated like this before in my life. I was shaking like a leaf & tears are coming down my face as my husband & I head to the front desk to talk to someone about this. First I tell a clerk, then a front desk manager nicole, then they call a man up & I tell him then a supervisor jessica. They are all standing around me as I stand there crying & shaking. Here I am looking like I am the one that had done something wrong. They treated me as if I had done something wrong & acted as if they did not believe me. Then they say they are going to talk this housekeeper about this & asked me to complete a voluntary statement which took me three hours to sit & write it all out. I was so shaken up that my husband had to take me back to our room to calm down so we lost one of our nights that should of been filled with love, fun & romance & instead it was crying, shaking & being hurt & humiliated.

Our special time was ruined, we lost one of our nights & I was humiliated by their staff. Then the management team acted as if they did not believe me. I was not treated with any respect or compassion which is all I wanted at that point, for someone to treat me like they cared & understood.

Then they say to me they will give me an update on this review with this staff member & they do have my contact information to do so. We get back & no contact. I get a survey & I complete it & say yes please do contact me to discuss this & no one contacted me. I go online to the nyny website & I go onto the guest services contact information & ask someone to contact me & no contact. Then I sent an email to a director-cassie that I had been given an email address to & still no contact. This hotel is all about the service for their guests. Then a director-mark does contact me this past friday & he was nice to me but too little too late at this point. He asked me if he could take this up with someone in guest services on my behalf & have someone contact me this week. So today at work I get a call from kristine a director in guest relations, it was the most cold disrespectful call I have ever received. I would rather not have an apology if it is not sincere. So I get another slap in the face from the customer service from this hotel.

I do want to come back to Vegas but have told everyone about my story that will listen to me so that noon else has to go through what i did & be hurt & humiliated as I did.