It's a very nice hotel with great service and great room. The huge bathtub is wonderful. The Mandalay bay beach is amazing and good for people traveling with kids.

The buffet is great and cheap comparing to other buffets on the strip. The only drawback is too far to the strip.

We paid "event special price" which was $40.00 higher than advertised elsewhere, then had terrible service. Bugs in the bed, and after bringing to the attention of the staff we were made to feel like it was our porblem not theirs. The room was not made up on two seperate occations and we spent 20 to 30 minutes on hold every time we tried to get in touch with special services personal. It took two or three phone call to get needed room services items. The staff was rude and inattentive. I bought my own bug spray and benadril for my own releif of the problems and spent three nights with interuped sleep.

We had such a wonderful time! We only left the hotel once and every other hotel and casino we walked through were smoky and dirtier. We spent one whole day poolside, and had a great time. I will agree that you WILL burn your feet without shoes, but that was the only negative regarding the pool area. We did rent a cabana, and it was totally worth every penny! The room was nice and beds very comfortable. Hotel wise everyone was very nice and accommodating, the only hotel complaint would be the walls were fairly thin, and you could hear people in the halls talking and doors shutting like they were in your room. Also, the Lion King was beyond excellent!

We decided to come to the Mandalay Bay because we heard they had this wonderful wave pool and beach. We were traveling with our kids, so we thought it would be a nice change from the average Las Vegas pool. First of all for a mere $430 a night we got a roomy 3 bedroom suite. Which was 360 paces from the elevator. The chairs were ripped, the refrigerator was stocked full of computerized and overpriced goodies. No coffee pot, no dishes, just big rooms with dirty windows, stained throw pillows and 5 TV's. So I thought maybe I was being too critical. So we go down to the pool, which they say is a 2 minute walk, it took us 15 minutes. We get in after standing in line for a baggage check. Get to the beach, the sand starts instantly burning my feet. So we find some chairs, no shade or umbrellas in sight. Get in the pool and they start yelling at me. Your child is too short for the wave pool. So fine, we walk to the other shallow area. It is very HOT this day. So I order a drink. 30 minutes to get an ice tea from the bar. I am in the pool with my daughter holding my drink in the shade, I get yelled at by a lifeguard and he says "you can't have drinks on this side of the pool." I get out and I decide I want another drink, I walk into the bikini bar to get a drink myself, they yell "no kids allowed in the bar". So needless to say, I was miserable. It was overpriced, understaffed and their pools were no big deal, too many rules.