I stayed at the hotel 7/19/03 and paid full price considering it was a last minute thing. I took my family thinking it would be a great experience and booked two rooms requiring adjoining rooms. When we got there and checked in, they told us that we had adjoining rooms. When we got upstairs the rooms were not adjoining, so we called front desk to ask why that was. Their response to my cousin was rude and they said that they could not help us. So I decided to call myself and see what the deal was and if it was possible to correct it. In a tone totally not customer friendly the front desk clerk said they could not help us and that it was a busy weekend and that it was not their fault. Well then why tell us we were able to get adjoining rooms when we booked the reservation or tell us when we were checking in that we had adjoining rooms. Given that it is a small thing, however, had we known that we were not able to get adjoining rooms, we would not have booked the reservation. We are a pretty close family and we would rather have stayed together. It's too bad that Mandalay treated us that way because we will never go back there again, considering some of us go there at least once a month.

We stayed at the Mandalay Bay from Wed. - Sat. Upgraded to a suite and rooms were spacious; bathroom was enormous. Spa tub was outstanding.
Rooms were clean, but hallways not as clean. The reason for selecting the hotel was the pool. No matter when you go, it is extremely crowded!
We had a terrible time finding chairs or even a space to place our towels and shoes. Even bigger crowds arrived on Friday. Don't bother renting a tube for the lazy river; you don't need it. House of Blues provided great food and live bands in the evening. One drawback to hotel is its distance from the heart of the strip. Cabs everywhere added up to about $25/day. Casinos were nice, but not too crowded.
Overall, a great place to stay for use of the pool, but expect lots of people.

My family and I just spent 5 days at the Mandalay Bay and I can't wait to go back.The hotel was beautiful,the food was fabulous,and the staff was more than helpful and curteous!!

We stayed at Mandalay Bay on June 20-22, 2003. We had a suite, and although I think the girls were expecting a bigger room, it was really nice. Great shower...and we had a jacuzzi tub that we never even used!
The room was great.

We went to the pool, and frankly, after reading the reviews here, I was nervous, because we were 7 girls, but we only had 2 keys. They do check keys at the gate, and they slide them to make sure that they are valid...but we managed to all get in. Visit the lazy river and rent a tube! It's totally worth it. There were not any chairs available, but we just put our towels on the sidewalk and reserved ourselves a little area. It was a great day.

We ate at the hotel...House of Blues has great food, also this little french cafe...and the rum jungle was fun as well.

Overall I was totally pleased! Thanks, Mandalay!