We arrived to take our deluxe king room and after waiting about 30 minutes at the reception we "greeted" by a desk clerk who wouldn't make eye contact...a bad sign.
He mumbled that there weren't enough rooms left and sent us off to what he described as "half of a suite". It turned out to be a hospitality room that happened to have a murphy bed in it...no way.
Back at the reception the "manager", who had the unenviable job of informing us that the room we were sold wasn't available, delivered some carefully crafted dodges about their limited responsibility.
We were finally given an somewhat worn double room. Although we were to be in town for three nights we decided only one would be spent at the Hilton. The first thing we did upon paying the $14 internet access fee was find other lodgings for the remaining two nights.
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