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Hilton Las Vegas: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 556 Reviews
5.0 of 5 stars
105
4.0 of 5 stars
175
3.0 of 5 stars
119
2.0 of 5 stars
77
1.0 of 5 stars
80
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#94 of 258 hotels in Las Vegas
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 3479
Description: Sleek 30-story resort complex featuring a tri-arc design - Next door to Las Vegas Convention Center, 1 block to The Strip. This description is based on information provided by the hotel.
Address:
3000 Paradise Rd
Las Vegas, NV 89109
Check Rates: $224 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hilton Las Vegas

( 58-62 of 556 )
“Too expensive, poor service, and virtually no amenities”

Hilton Las Vegas

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1 of 5 stars
Nashville, TN
Apr 23, 2008
1/1 found this review helpful

I stayed at the Hilton Las Vegas from 4/18-4/23/08 for a conference.
First of all, I made arrangements for a late check-in when I made the reservation, and called again on the day of my check-in to "remind" them of my plans. The front desk said that there was no record of this but that they could accommodate. I arrived for my late check-in and was told that there were no more rooms of my preference but that I could change rooms the next day, fine. The room was dated, the bathroom was covered in mold (all of the tile grout was pink with mold), and the showerhead was terrible and low.
The next day, I called the front desk for our room change and they quickly told me to call back at 1:00pm and they could change it. I called at 1:00 and they just said, "Come down to the desk and we will give you a new room." Now, maybe this is common, but in a "4 star" hotel, I would expect them to just send up a bellman with a luggage cart and our new keys. Instead, I had to wait in the check-in line for 30 minutes to get to the desk and request the new room, then move all of my luggage myself- no offer for a bellman.
We got our new room and it was surprisingly much more updated, but the bathroom was just as moldy and the shower was awful because I couldn't get the shower to work strictly as a shower- the bath spout was also gushing water and the tub filled up to my ankles very quickly as the drain was slow. Speaking of the bathroom, the toilet ran continuously.
One of my biggest complaints is that both of these rooms have beautiful new flat-panel TVs, but the TV service is ANTENNA! There are very basic channels and the picture is awful- it almost looks worse on the high-quality TV.
The food at the Hilton is extremely expensive and not very good. I ordered a frozen margarita at the pool and I don't think there was ANY alcohol in it- and considering it was $10 (with tip), I was very disappointed and didn't even finish it. The food and restaurant options are limited ridiculously priced.
There is NO fitness center and NO business center. The room internet service is $12.95 for 1-day, and you cannot buy by the hour.
The pool is crowded and closes at 6pm (even though it is light until at least 8).
The meeting services were good, and I found that staff to be much more helpful than the front desk, but you have to walk through the smoky casino to get to them.
I am shocked at the service and amenities at the Hilton and cannot believe that they rate themselves as a 4-star resort.

  • This TripAdvisor Member:
    • Disliked — TV, internet, and food options
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anb722's Summary
Date of Stay: April 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: April 23, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Older travelers
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene, Families with teenagers, Tourists
Was this review helpful? Yes No
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Average price*: $224 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“An Enjoyable, Relaxing Stay”

Hilton Las Vegas

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4 of 5 stars
Phoenix, AZ
Apr 21, 2008
1/1 found this review helpful

My girlfriend and I stayed here for two nights the weekend of a big boxing fight.

We had an enjoyable, relaxing stay at the Hilton. We stayed in a premium room. The linens on the bed were really nice and the bed was comfortable. The plasma television was a nice upgrade. We had a view of a golf course and some of the city (not the strip). The view was green and relaxing. We did not experience any noise issues from outside or within the hotel; it was a quiet stay. We ordered room service twice, once in the morning and once late at night. We loved the room service food, particularly for breakfast! The bathroom was somewhat small and was probably the only downfall of the room. Although, the bathroom looks fairly nice and was well-kept and the bathtub/shower was fairly big.

The pool/jacuzzi area was an awesome hotel amenity and we would recommend it to anyone staying at the hotel. The valet and bag check employees provided good, reliable, and timely service.

The casino leaves some to be desired; it is pretty small and there are not a ton of gambling options. But, we are not big gamblers, so we did not mind too much. The biggest disappointment was probably the customer service during check in because our room was not ready at the normal check in time. We had to wait at least an hour for our room to be ready to be cleaned for our stay. Nothing was offered for our inconvenience and the front desk people were not real friendly in dealing with us.

The hotel is not in a desirable location in terms of the strip and other casinos. However, the monorail, which picks up inside the Hilton is really convenient and can take you to most of the casinos on the strip. In the end, the monorail probably saved us from walking a lot, which normally happens if you stay in one of the casinos more in the heart of the strip.

Overall, I would go back and would recommend the Hilton if you are looking for a relaxing stay or are looking for a hotel with value. I think for a little more than $150 per night on an expensive Vegas weekend (because of the fight) we got a great room, great pool area, pretty good customer service (except check in), and the opportunity to gamble a little bit and conveniently get to the other casinos we wanted to see.

  • This TripAdvisor Member:
    • Liked — jacuzzi
    • Disliked — front desk check in customer service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
azreviews's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: July 11, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Service
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Gambling / Casinos, Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $224 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Disappointing stay at Hilton”

Hilton Las Vegas

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2 of 5 stars
Ventura, California
Apr 21, 2008

I recently stayed at the Hilton with a conference. At first I was put in a room where the noise from the elevator sounded like a train was coming every few minutes. I asked to move and was moved into another room. This room had the tub faucet running non-stop. I called the housekeeping and they said someone would be up. Hours later no one had come so I told them to come the next day as it was late. No on ever showed up despite repeated calls. I called on my last day and said you never had any intention of fixing the plumbing, did you. To my surprise they said I was correct, that in order to fix all the plumbing problems in the hotel, they would have to turn the water off for half a day and they were waiting for a day with low occupancy. So my tub and shower never worked right, the lampshade was torn, the carpet looked filthy and generally the hotel seemed very run down. No one seemed to care or be interested in helping guests. Others from my office had very similar experiences.

  • This TripAdvisor Member:
    • Liked — Not much
    • Disliked — Location, cleanliness, responsiveness of staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mecmom11's Summary
Date of Stay: April 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 50-64
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Great pool scene, Families with young children
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $224 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“LV Hilton, Class”

Hilton Las Vegas

Apr 21, 2008
2/2 found this review helpful

What is everyone on about when they slate this place?????
Stayed here Oct 07 for 5 nights with my wife. Check in took 5-10 mins max, requested room with strip view, and what a view we got. Room was huge(no extra cost) walk in closet, king bed, 2 sofas,in room safe. We have stayed next door at the HGV Club so kinda knew the hotel lay-out. Eating options in the Hilton are very good, and the steakhouse is one of the best i've been in, buffet for breakfast was nice(not as good as Paris, well worth the trip) and casino playing area was always fun, good clientele, good staff, and most importantly.....fast service from the cocktail waitresses(keep tipping them!!!! Sat and played bonus poker one day for about 3-4 hours and the waitress seemed to be by my side the whole time. The Hilton casino is small in comparison to some of the bigger strip casinos, but makes it easier to find your way about i think.
Overall summary for the Hilton would be that it's a great hotel, well priced, good value, excellent pool and casino, and if you can bear parting with about $10 per person per day(come on folks only 10$???? )the monorail is right outside ready to take you anywhere on the strip.
Stop slating this place, i think it rocks!!!
Oh and both me and my wife are in our early thirties, so we're not a couple of old Fannilows!!!!!
We have travelled to Vegas from Scotland 5 times now, and have stayed in the Hilton, Mirage, MGM, HGV Club, Excalibur. All those hotels were great, all the rooms were great, it's Vegas after all, go and enjoy it, if you're not happy, stay at home!!!!!!!
Viva Las Vegas!!

  • This TripAdvisor Member:
    • Liked — Size and comfort
    • Disliked — Having to pay for it?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hendry's-on-Holiday's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: October 19, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Great pool scene, Families with young children
I selected this hotel as a top choice for:
Gambling / Casinos
Was this review helpful? Yes No
Check Rates
Average price*: $224 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Grossly Dirty Room - Pool Full of Trash - Horrible Service”

Hilton Las Vegas

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1 of 5 stars
Shreveport, LA
Apr 21, 2008
1/2 found this review helpful

We used Hilton Honors points to book this room. We moved from a condo to the Las Vegas Hilton for a single night. The room was not ready at 1 - not ready at 3 - still not ready at 4. Both of the check-in people we dealt with were indignant and curt. We finally received a key at 4:30 and we found our room not vacuumed and the bathroom not clean. To be specific… there were hairs or various lengths all over the bathroom floor and the tub. We waited 45 minutes for our luggage to be delivered. The bell desk staff and the luggage staff were extremely rude and unhelpful during our quest to track our luggage down. The pool area was the grossest I have ever seen. There was so much trash on the ground and in the pool. It was a windy day and the trash was blowing around on the ground and eventually ending up in the pool. The pool staff walked around the trash and never bothered to pick it up. It was so gross that we didn’t go near the water and we left after about 15 minutes of watching some napkins and cups blow around beside our chairs. The TV had very limited channels with most advertising events and shows at the Hilton or in Las Vegas.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gumbeaux_yaya's Summary
Date of Stay: April 2008
Member since: March 07, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $224 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hilton Las Vegas

( 58-62 of 556 )
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Address: 3000 Paradise Rd, Las Vegas, NV 89109