Check in was about a 45 minute wait in line. The customer service people were friendly! The room was ok, old carpet mold in bathroom. I got bit in the middle of the night, it didn't heal till 2 days later. I didn't know to report the bites until I talked to some frequent Vegas goers. So I went to security and filed a report (again very nice service), we switched rooms so they could fumigate the room. We got to the new room and the carpet was stained and torn, there were hand prints on the windows that overlooked the strip, the window tint paper was half missing, my sister happen to look under the bed and there was food, candy and water bottles under both beds, and mold in the shower. They did clean under the bed right after we called. My mom received bites in the new room and new bed the second night. They gave us $30 comp for some food, but overall very dirty and disappointing =( Definitely the grossest hotel room I have yet to experience.

first time staying at the Flamingo, and it was a great experience. very clean and the service was good also. great location, in the middle of the strip and one of the best pools in the area. Ofcourse the casino area was nice too.. would surely reccommend the flamingo for visitors and locals who party too much and can't make it home;)

1st time and got a room on the 16th overlooking the gardens and pools.The room was BIG and wide screened and as good as any I stayed at on the 7 previous trips to Vegas.Excellent location and bus stops outside( $7 per 24 hrs).The pool music was a bit loud for my liking and was very popular with just about all the beds taken by 9 am.The hot tubs were great.Coffee and other food in the hotel was pricey but O'Shae's has a 24 hour fast food court next door and behind the Flamingo is a convenience store.

Over the past several years, my wife & I have very much enjoyed our previous trips to the Flamingo with our young son. (currently 9) Our visits to Las Vegas & the Flamingo revolve around going to pools during the day, and nice dinner & shows at night. This trip was going to be no different, or so we thought. We were in Vegas 5 nights, with our last two at the Flamingo to take advantage of the amazing pool atmosphere that our son loves. (water slides, water falls, volleyball & basketball in the pool)

Myself having had large chunk of my face cut off due to skin cancer, and my wife being very fair skinned, we always find chairs/lounges in the shade. This trip was no different, and we arrived at the pool at 8:00am, and found a chair & lounge chair in a very shaded spot near the water slides where we could watch our son enjoy the water slides. We've sat in this exact spot for the past 4 visits to the Flamingo. For two hours we were at our chair and/or in the water having fun. At 9:55, right before the water slides were to open, a lifeguard approached my wife and told her we had to move. We explained that we have sat in that exact spot on 4 separate visits to the Flamingo. Didn't matter, he called the pool bouncer to make us move. When we asked the pool bouncer to help us find another spot in the shade, he said "We don't help people find chairs." But they had no problem telling us the chairs we'd been sitting in for two hours were not to be used by us. We explained that numerous lifeguards & security guards had walked past us between 8:00 - 9:55am and not one told us we needed to move. Didn't matter, now that all the chairs were taken, we had to move. Two security guards were asked to "keep an eye on us" during the back & forth discussion. Then the pool bouncer had the nerve to say "If you show me a 7-Star Rewards Card, I'll let you sit anywhere you want, otherwise you need to move." My wife was crying because our trip was being ruined by the staff of the Flamingo. I was beyond angry, but walked away to be with my son who was on the other side of the pool watching the incident unfold.

He asked "Why are they making us move?" I had no response as the explanations given made no sense, especially because we have been seated in that exact same spot multiple times in the past without any problems. He & I got into line for the water slide.

My wife's tears finally resulted in the staff allowing her stay on the lounge chair, where she remained, curled up in a fetal position for most of the morning.

While waiting in line at the water slide, one of the security guards was walking by, I stopped him & apologized for arguing with the staff about us sitting in that location, as we'd done so often. His reply to me was, "no problem, you're the guest on vacation, we're here 7 days a week, you're the one that should be happy, not me. The rules at the pool are always changing. If it was up to us (security) the rules would be the same, and everyone would know them in advance, but that's not the way it is. Try to enjoy yourselves, you got what you wanted (the chair in the shade)" I replied, "Not really"

Sad, sad, sad.