I guarenteed late arrival but when we checked in at 11:30 pm, our room had already been given away. Upgraded us to a suite so that was ok but disconcerning that they would give our room away. Suite is nice and spacisous but noticed on the wall, the cable tv box had no face plate, exposing the wires. Could be dangerous if small children are around. Pool side drinks are very expensive. Frozen daquri in plastic cup is $10.00. Insane! Hallway had room service trays with half eaten food on them from breakfast, still in hall way late into the evening. Very gross. Housekeeping obviously saw them but did not pick them up. Do not use the kiosks to print out your boarding pass. Staff remind you to do this many times but kiosks did not work. Charged $5.00 to use it, nothing printed out and when I went to the Information desk to ask about it, they knew they wern't working but did not put up a sign. Offered to print out my boarding passes again, for another $5.00. What a scam. When we got to the airport, there were plenty of kiosks to print off your boardng passes and you have to use the one at the airport anyway to get your luggage tags to print out. Overall stay was ok, but we will not stay there again. However, the beds were the most comfortable we have ever had in our travels. The wildilfe area is great but if you are afraid of birds, beware. The ducks sometimes fly right towards you. Jimmy Buffets Margritiville is awsome and well worth the price of food. Take the Duce downtown, well worth the trip.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Great pool scene
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers
I selected this hotel as a top choice for:
Gambling / Casinos, Shopping