My wife and stayed at this place a couple of years ago, during it I slipped on their slippy tiles in the bath-room, broke my ribbs and taken to hospital by ambulance, treated brilliantly at the Suncoast Hospital, but was in terrible pain when Iarrived back at hotel, as the pain was so severe, I believed it would be impossible to move out the next day as we had planned to do [we would pay of course], I called and spoke to the manager, regarding this, imagine our horror, when he told me that this was out of the question, that his hotel was booked out, that the best he could do, was to allow us a late check-out, 12-noon, I did contact contact a local solictor regarding this matter, but they said that I would be wasting my time , going further with this matter. customer care I, do not think so

Not a big place, nor very cosy...it is surely for the youth, with ALOT of money....
Other than being made feel like you are intruding on someones "break time" every time you try to order/buy/eat something in this place, and the trash all over the pool area, and the distace from ANYTHNG, without being told there even was a shuttle....other than that, it was ok

James Billie is right these guys will never do what he did. Slot machines with Bingo cards and balls? Big rip off. First time visit and yet while I was there Wheel of Fortune never turned for anyone. Weekend should be busy but hardly anyone on machines. Lots of complaints. The new leaders that ousted Billie better go back to the drawing board.
The only thing there worth any kind of play is evening Bingo. Morning and matinee Bingo run like jet propelled too fast and too sloppy.
When you can walk into a Casino and find hundreds of machines available on a weekend that casino is in trouble.
Don't waste your time or money on the slots. And be prepared to stand in line for hours to play poker. Poker room is so small with only 15 tables.
Much better action in CT Foxwood or Mohegan Sun or Atlantic city Hurrah's or Taji Mahal.
Don't like Hard Rock heading for Vegas but will not play at Hard Rock .
Hotel too expensive for my taste. No freebees any where. They want my money but they give nothing back in return. Winners usually spread good words. And I was a winner! How about some freebee stuff incentives they are called you have to lure me there.

If you want to see a truly misplaced sense of self and displaced sense of reality, experience the "Hard Rock" attitude as displayed by the staff in the Casino. Somehow they have managed to convince themselves that since it is indeed the "HARD ROCK" in which they ply their trade, their extremely low-wage positions (embarrasing by most standards) indeed merit an elitist approach to guests, patrons and players alike. I sat down at one table at which the dealer was clearly "working" the only other player at the table (an attractive girl) and he was so absolutely irritated that I was rude enough to sit down to play (potentially "horning-in" on his action) that he was as obviously rude as he possibly could be to me. When he won three straight hands, he snickered loudly and insultingly until I was forced to get up and leave (making him visibly pleased.) And I have never been hit-on by so many hookers in one place in my life (and I go to Vegas fairly often.) And I'm not talking about slow, casual come-ons...I'm talking about "wanna date?" one after the other. This place truly is the most overrated experience of any kind in Vegas, but if you want to check out some absolutely inexplicable social behavior, just "hang" in the casino and observe the staff. I don't get it.