We reserved a room for $20 solely for the purpose to have a place to hang out between light shows downtown. We were given a room overlooking Fremont, which was exactly what we wanted. We opened both windows and enjoyed the music and people watching from the street. The room was very small, but clean and updated. The beds were very comfy although we didn't spend the night. We just enjoyed drinks and the views with two other couples. The hotel & casino were clean and everyone was nice.

My stay was overall poor. When we arrived at the hotel, I asked valet where can we park? He tried to direct me to the self-serve parking down the street. In my head was why do I have to park down the street when I can park here? Did he feel he would not be receiving a tip??? We pulled up into 'valet' and let him park our car. We had to hurry and get all our bags out since he just stood there standing there demanding we get everything out.

At check-in, the first thing said was I need your photo id from both and a valid credit card. Barely a 'hi' or even a fake courteous gesture given. I tried to ignore that as well. When we got our keys, we went through the smelly hallways on 2nd floor and into the far corner. Low and behold, our room as previous people have communicated in their reviews, tiniest room, but clean. We asked for a quieter room and 2 beds, got completely opposite. I phoned my sister long distance to ask her to check with expedia online to see if there were room availabilities for this hotel, and she said she was able to book for the same night. When I went back downstairs to ask for an alternate room, we were told they were all sold out for the night. When I mentioned that if I am available to still book, does that not mean there are rooms available? Alex kept mentioning, rooms are all sold. That was the second time in the same night, on first impression, most of the staff are willing to re-direct you to 'find your own way around'. Very unhelpful both valet & staff. Front desk and valet service are classified as providing customer service for their customers. Certainly, this hotel is rated a 2-star for a reason. Not only for their small and barely updated room, but as a first and last impression -- poor service.

Also to note, this hotel does not have room service. When we phoned in to get 2 extra towels. Housekeeping is only open from 7am-3pm! If you want towels, go downstairs yourself!

Also can't describe this hotels style besides poor and NOT incredible staff. Poor impression. Would NOT recommend anyone for even 1 night merely because of the cheaper rate.

I stayed at the Golden Gate for five nights--May 15 through May 19. The rooms have been recently refurbished and IMO look very nice. The room I had (# 252) was small but very good for a solo guest. The room faced the Plaza and was quiet. The room was clean, the bed was very comfortable, the water was hot and cold as needed, the television was a new flat screen with limited channels but OK with me, and the room was cleaned every day.

I enjoyed my stay at the Golden Gate and took advantage of the diner and the great sandwiches and shrimp cocktails at the snack bar. I played slots for many hours with no big wins but several small ones. The drink service while playing slots was excellent. I would certainly stay again.

First time staying, and i will be booking again here in October. I prefer to spend less money on a room, and more of it gambling.

The room was on the small side, but very nice and clean. The bathroom was small and somewhat outdated, but again clean. The shower head was new, and just about came down from the ceiling, so being 6'3, i could stand directly under it. I did not experience the "no hot water" issue, but then again, i showered in the afternoon, and had ample hot water. My room was cleaned each day.

I orignally booked a smoking room, as there were no non smoking rooms available. I contacted the hotel a few times prior to my visit ,about changing rooms, and they said there were non available. I get there to checkin late at night, and they had switched me to a non smoking room.

The noise was not that bad, but i also had a room not directly on freemont street.

With the hotel only being 4 stories, there was never an issue with waiting for an elevator.