I have never been so disappointed with any accommodations in my travels as we were at Good Day Inn Las Vegas. We have traveled extensively and had our share of mistakes but your facility is the worse. We made arrangement to be at Good Day Inn from 3/9 through 3/12/07.
Upon arrival at about 3pm on 3/9/07, it was close to 80 degrees. The room, #305 was musty and warm being closed up all day. We turned on the air-conditioner as we unpacked. After several moments we noticed the air-conditioning did not work. I called down to the desk and was told it would not be turned on until April!
The television had no remote control, only had reception for 3 local channels, one which was so poor, you could not watch it, leaving two channels to be watched on “satellite tv?”
The wireless internet hookup required a “password.” The desk did not know what the password was. I explained that a screen said “Good Day Inn password required” and was told that no one knew what the password was. Finally I was given the home number of Greg, the computer person. I called and left a message with my room number and my personal cell phone for a return call. To this day, I have not received that call.
While unpacking, I nearly bashed my leg against a metal bar that was protruding from the bed frame next to the wall (see photo attached). By this time, we were so distraught we demanded our money back and we would find other accommodations. We were told that the first night would be withheld no matter what.
The next morning upon checking out, we noticed a dead bird in the parking area which had obviously been there quite sometime. Above our vehicle under the carport were huge leaking holes. The holes exposed pipes that were dripping causing liquid to pool on the top of our vehicle and dangerous puddles all over the ground.
The whole experience would not have been quite so traumatic had we not read on the internet that the facility provided: (copy of page provided for your convenience)
-satellite television
-dial-up internet connection
-coffeemakers (there was no coffeemaker, big surprise)
Nothing in the internet information was true or provided. I feel this is a huge fraud and misrepresentation on the part of Good Day Inn-Las Vegas. As a burned client and traveler of Good Day Inn, I intend to advise other unsuspecting persons of our incredibly disastrous experience by posting this correspondence on the Web.
Please clean-up your act and your facility to be what you propose it to be.







