We actually stayed here twice on Koval Ave. once on start of trip and once at end. Mainly because of hotel shuttle. Never again, I'll pay big bucks to avoid this one

Halls are dark and dreary, rooms are dark and dreary. Place overall didn't look clean

Our last room 1103 had big lumps in the floor, like concrete under the rug that hadn't been leveled. And I mean all over. It was a good thing we, tho' seniors aren't affected with balance, cuz I fell over one of the bumps.

Avoid this one, we tried twice and neither was a good experience.

This room was clean, but that is the only thing that made my complement list. I stayed in room 56 and was very disappointed to learn that there was no air conditioning. After returning from a day of fun, I was forced to keep the bathroom window and room door wide open for 2 hours in order to cool it off before bed time. Although there was a large front window by the door, there was no screen and the noise from Fremont Street forced me to keep it closed during the night. I could have delt with the negatives if I had received a great deal, but I paid $140 for one night. I will not stay at this hotel again and strongly urge anyone to research the hundreds of other options before settling on Super 8.

I don't usually bother complaining when I am not happy about a service, I usually just make sure that I never go there again. However I feel so strongly about this that I had to let people know about what happened to me and advise them never to stay here!

I stayed at this motel last month with my friend and from start to finish our stay there was absolutely terrible! First of all we paid in excess of $150 per night for 2 nights stay and the reception staff were so rude and horrible.
On our morning of checkout we had asked for a wake up call at 10am so that we would be ready to check out at 11am. Our telephone wakeup call did not come and at 11am the manager knocked on the door telling us that it was check out time and that we should be out. I then called the front desk asking for a late check out to allow us to pack our clothes and have a shower and they said they would call me back once they had spoken to the manager. 10 minutes later the manager "banged" on the door again and told us to leave immediately and insisted on standing in the doorway until we vacated the room. At this stage we did not have time to dress and we closed the door to get dressed. A few minutes later there was a knock on the door again and 4 policemen where standing at the door. They ask us to leave and stood in the room until we did so. As I packed I talked to a couple of them saying it was quite unnecessary for them to be called, they agreed but said that they had to answer the call out. We packed up our stuff and left the room and waited for our shuttle to the airport at reception which was arriving at mid day. The manager then asked us to leave the premises and would not allow us to wait there. I have no idea why we were treated like this for simply being slightly late checking out.
I contacted the complaints department of super 8 and they wrote a letter to me saying that there was nothing they could do as this particular motel was franchised and therefore it was up to management to meeting super 8 standards and they recommended that we contact the manager. This is extremely unsatisfactory as it was the manager who treated us the worst during our stay there!
I was absolutely shocked and horrified at how we were treated at this motel. I have stayed in lots of motels and hotels all over the world and never in my life have I been treated so badly. I will never stay in a Super 8 Motel again!!!

The clerk at the desk allowed early check in, and was also very helpful when he advised me and my sister to use the bus instead of driving and having to fight the traffic. The room was very clean and the property well taken care of. Will stay at Super 8 again on my next trip to Las Vegas. Well done Super 8.