I took my family to Vegas for the very first time for all of us and it sucked! When we arrived we were greeted by a very rude and a non helpful staff. We finally get to our room and walk in and the beds weren't even made. The dirty linen was sitting in a plastic bag next to our door. We call down stairs and told them they said "we'll send someone right up". An hour later no one showed up. My husband calls down and asks when someone was going to come up and they were rude to him and said soon and hung up on him. Finally 10 min later a very nice maid (probably the only nice person that worked there) showed up and apologized. The floors are dirty throughout the hotel. There is no air conditioning inside the elevators or outside of them. Luckily my family and I visited other casinos in the area and they were so much nicer. The staff was so much nicer. They are the ones that made our first trip to Las Vegas a memorable one---not Circus Circus!
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