My fiance, me, my adult niece, and my 2 kids stayed here for 4 days. I called twice to make sure they had all our info and requests and when we got there they had nothing. So it took forever and then we ended up not getting anything we asked for. Every person we talked to except 1 of 3 bell hops and the chapel employees were rude and seemed to not care. We paid an arm and a leg to check out late and when we got to our room at noon the maid had taken our crib out and moved all our stuff because no one told her we were staying. Every price they quoted me for things was wrong, like for the extended check out. And the walk to our room was ridiculous. We had to take 2 elevators and walk in 2 circles around the place. Then the rooms were outdated and things were broken. The circus shows were great, but you can come see them wherever you stay at. Definitely not the highlight of the trip. And they are way far north so it take awhile to get to the bigger attractions.
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