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Candlewood Suites Las Vegas: Traveler Reviews


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75% Recommend
3.5 of 5 stars 70 reviews
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Candlewood Suites Las Vegas

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3 of 5 stars
HotdogSkier   5 contributions
Indiana
Aug 11, 2008 | Trip type: Business
2/2 found this review helpful

Chose this hotel as it is Holiday in points share hotel. The service was fine, the room was a little worn, not necessarily dirty, but in need of some updating, bathroom was small. The A/C wouldn't shut off. (Not such a bad thing in 110' heat) There are some nice extras with this chain however, they have a selection of dvd's at the front desk which you can check out for free. There is a little store also to get a snack. The room did have a full if small kitchen. The location is convenient, IF you have a car to travel to the strip. Personally I would not stay at this hotel again, but more because it doesn't fit my style of travel than any short coming on the hotels part.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2008
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 35-49
  • Member since April 15, 2006
  • Would you recommend this hotel to a friend? No
  • I selected this hotel as a top choice for Gambling / Casinos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $105 (year-round)
Call now to book: 800-980-6421 from CandlewoodSuites.com
Roomy, but front desk lady mean

Candlewood Suites Las Vegas

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3 of 5 stars
KYM123   19 contributions
San Diego, California
Jul 24, 2008 | Trip type: Friends getaway

Hotel is right off the Las Vegas Strip. The one bedroom suites was roomy enough to fit 5 of my girlfriends. It even had a full kitchen, but one bathroom. There's a little vanity next to the closet in the bedroom, which was very helpful. Most of the time the bathroom is the only place to get ready.
The only problem I had was with the front desk lady. My friend and I went down to get extra blankets. The lady was not friendly at all. We asked for 3, but only got 2. The lady gave us an attitude. We asked for BLANKETS, but got mattress covers.?.? (How do you get that mixed up?) So we called from the room and they brought up some real blankets - Finally! The same lady brought the blankets and she was all of a sudden NICE! What a hassle!!

  • Liked — Rooms
  • Disliked — Service
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay December 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 18-24
  • Member since July 24, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $105 (year-round)
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Great deal and convenient

Candlewood Suites Las Vegas

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4 of 5 stars
mssqueaky   15 contributions
new york
Jul 16, 2008 | Trip type: Couples
1/1 found this review helpful

Stayed there one night in June before leaving to do the parks in Utah. Room and bath were clean, bed was comfy, kitchen had everything you would need for a longer stay. Pool was out of commission while we were there, but that was not a high priority for us. Everything was a short drive away and we were very pleased.
For the price we paid ($75 plus tax) this was the best deal we found in Vegas!

  • Liked — Location and price
  • Disliked — A/C was noisy
  • My ratings for this hotel
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay June 2008
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since September 04, 2002
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Families with young children
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $105 (year-round)
Call now to book: 800-980-6421 from CandlewoodSuites.com
ZERO rating!!!

Candlewood Suites Las Vegas

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1 of 5 stars
hwang732002   1 contribution
maryland
Jul 2, 2008 | Trip type: Couples
1/4 found this review helpful

We stayed at Candlewood Suites at other locations, and liked the hotel very much, but this experience with the Las Vegas location was the worst of all hotel experiences I had.

We checked in around 4pm. The check-in was fast, and the clerk was very nice. Went to the room, the room temperature was at 96 degrees, and the AC was not running. When we approached the AC, it started to run, and we checked the wallunit which sets the room temperature at 75 degrees. As we settled, and took a rest, the AC would stop, but when we move around, it would kick in again. That prompted us to think that there was a motion sensing device. The problem is it stops running when everything is quiet in the room, NOT when the room temperature reaches the set 75 degrees. Also, when it stops running, it makes annoying clicking noise. We reported the problem immediately, the front desk (Larry) promised to call the maintenance and get back to us. And that never occured unfortunately.

We went out, and came back around midnight to a steaming 96 degree room again. The AC kicked in immediately when we entered the room. When we went to sleep, the AC would stop running after 5 minutes of quietness and completely disregard the thermostat setting. I complained to the front desk, and the lady clerk appologized, and said the whole hotel is all booked, and there is no room to switched to. We wrestled with the AC for about 2 hours, and finally, my wife cannot stand it, and went downstairs and confronted the frontdesk lady. The clerk sent an elder security man to our room to check on the AC unit. The gentleman was baffled as we were about the AC unit. Upon my wife and the gentleman's return to the front desk, miraculously two rooms are available to us to move to. The clerk said it was cancellation, and that probably would not pass the dumbest lie-detector. Cancellation at 3am, and the two vacant rooms being across the hall and next door make it hard to believe it is a coincidence.

So at 3am, we moved to the room across the hall way. This room does not have a thermostat on the wall to set the temprature, and the AC was either on or off. The AC was rather noisy when it was on constantly, but at least we were able to go to sleep.

When the front desk lady told me there was nothing she could do, I took her words for it, and that was the part that hurt the most. I wanted to say that to her in the morning, but she was off duty when we checked out. She offered us 50% discount, but I rather had a better stay.

  • Disliked — HORRIBLE AC and HORRIBLE ATTITUDE OF THE FRONT DESK DURING THE NIGHT OF OUR STAY
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since July 02, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Families with young children
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $105 (year-round)
Call now to book: 800-980-6421 from CandlewoodSuites.com
Clean, roomy, convienient and well located

Candlewood Suites Las Vegas

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5 of 5 stars
Movielad   1 contribution
Woking, United Kingdom
May 1, 2008 | Trip type: Business
2/2 found this review helpful

Having been sent to Las Vegas for work purposes, I was put up for an initial two nights at the Candlewood Suites until the rest of my collegues turned up and were due to move to a Best Western. However, at the last minute we made a block booking at the Candlewood and those two nights became five. There was a little bit of kerfuffle about moving me from my initial single booking to the block booking - but the guys at the front desk handled this efficiently with the minimum of fuss.

Despite the booking not being in my name (rather, it was in the name of my boss), the staff at the front desk made sure everything was okay. They explained the honour system for the "cupboard" and where all the facilities were. I was most impressed to see a free DVD library in operation - something that other hotels would charge an arm a leg for.

The room was big and roomy (certainly enough to set-up a fair amount of computer equipment) and the kitchen was invaluable for the occasional snack, and for breakfasting. The bed was comfortable, and the recliner was a welcome break from working away for hours on end.

Internet access is provided via ethernet - but is still free. They do not provide (to the best of my knowledge - I had a ton of cables due to my business trip) cables - but there's plenty of places in Las Vegas where you can get one. They filter most network protocols which makes anything other than web access extremely slow - a pain in the backside at times.

The bathroom was clean, the towels fresh and clean (unlike some people have reported). I like the fact that the maid service only comes once a week - which forces you to re-use towels (although they can be exchanged for clean ones at reception) and keep things tidy yourself.

The TV was big, had access to all the important channels, and there is a dual VHS and DVD player to boot.

The free microwavable popcorn was a good touch. The "food cupboard" which is based on an honour system (i.e. you either pay in dollars there and then by dropping the notes/coins through a slot - or you fill in a little piece of paper which has the prices of the items plus the quantity you've taken of that price range, plus your room number, and drop it through the slot). The cupboard is extremely reasonably priced indeed.

Location wise, it's a nice 20 minute walk to the Strip itself. Or if you're driving, everything is very accessible by the roads. It's a wonderful location for the Las Vegas Convention Centre - which is again, around a 15-20 minute walk.

Over the road you have the wonderful Bahama Breeze restaurant serving a variety of Caribbean food and drink (I'd highly recommend the Aruba Red beer and the Jerk Chicken dish), as well as a Starbucks and other dinning facilities.

All in all I've had a great time at the Candlewood Suites. I was a bit aprhensive about the place having read some of the reviews here, but ultimately it's a very pleasent place to stay. I'd be very happy to stay here on holiday.

  • Liked — Location. cleanliness of the room, food cupboard honour system, free dvd rentals
  • Disliked — The corridors are very long!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2008
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 25-34
  • Member since April 12, 2008
  • Would you recommend this hotel to a friend? Yes
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $105 (year-round)
Call now to book: 800-980-6421 from CandlewoodSuites.com
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Candlewood Suites Las Vegas Also Known As

  • Candlewood Las Vegas
  • Las Vegas Candlewood Suites
  • Las Vegas Candlewood
Address: 4034 Paradise Road, Las Vegas, NV 89169