i specifically asked for a non-smoking room and when i got there they put me in a smoking room saying they didn't have anything else available.
make sure to double lock your door because housekeeping just barges in without knocking.
don't believe the front desk people when they say they are taking some unjustified charges off your account. those charges are bound to appear on you credit card anyway so get their word in writing.
called customer service/accounting about the charges and they weren't very helpful either.
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