The medieval castle would have been preferred over this dungeon, we felt trapped because we payed online for two weeks stay based on the photos, but ended up losing money by leaving early because we couldn't stand it any more. People were being arrested while we were at the pool, we heard parents swearing at their children outside, changed our room because of the wet upholstery and covered-up smoke smells, rowdy atmosphere at night , and unlike the Tower of London we did escape alive. The sign upon arriving should have said, "Sorry, we're open".

This place is a NIGHTMARE. They don't tell you on the phone about all the additional charges - for your key, for linen, for practically everything. The phone didn't work, the TV didn't work, and the place was incredibly noisy and dirty. Do not stay at these places, folks. They are a complete ripoff.

What an absolute nightmare of a place.It's amazing how clean and nice this hole looks on the internet and how it looks when you get there. When we checked in,for a week stay, the office staff was rude and did not know what was going on. We got to our room after a half an hour and walked in to a disgusting pit of a room. The carpet was stained and dirty as was every area of the room. We had our two small children with us and their feet were black after only a few seconds of being on the floor. We went back to the front desk and asked for a refund and the repky was they had a no refund policy. They would only move us into another suite. It took us an hour to find a suite that was still not acceptable. Our kids were cranky and needed to sleep, so we took it. The walls were paper thin and the peole next door had their kids running around with music playing at 11:30 p.m. They would not give us a refund after talking to management the next day so we checked out. Our credit card company, which we charged the weeks stay to, refunded our money back to us.
This is an extended stay motel for transients, crooks and low income people. Stay away like the plague.

Room 1118 J needs to be condemed. Upon walking through the front door that looks like it had been kicked in at one time, the putrid smell of stale cigarettes hits you in the face. Then you look down to see large white bleach stains on the dark blue carpet in two different spots, and some big dark stain the size of a dinnerplate that is a foot from the bleach stains (couldn't tell if it was blood, or if someone got sick). In the bedroom there is dirt down in the closet door track. We have had $40.00 rooms at Super 8 that were much cleaner than this place. I would like to know if management would put their family in this room. Also, we got cheated out of the $10 "key deposit" never got the money back. Many long term tennants. Security had to roam parking lot. The outside grounds were nice, but it does not make up for the dirty room. I will NOT recommend to any of my friends. We will choose another place to stay the next time.