NIGHTMARE MOTEL!! I had a reservation booked through laquinta.com and when I arrived this crappy motel would not honor the guaranteed rate due to some alleged mix-up between corporate and this motel. They said they were calling corporate HQ to straighten it out but after 45+ minutes of waiting and getting the run-around I asked for an update and they hung up the phone and told me it was my problem. They wanted me to pay triple my guaranteed rate. The front staff was rude and always spoke in a foreign language in front of me. God knows what they were saying! I told them they are a part of La Quinta and my reservation was good and they said they were a franchise and didn't have to honor it? Huh? WORST EXPERIENCE EVER!!!!
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