We arrived at the Bellagio July 7 looking forward to a luxurious stay. For twice the price of Caesar's Palace we were expecting a lot, but were sadly disappointed. For our first room they assigned us the old tower on the 22nd floor. We arrived to find our bed sinks and the accommodations were not appropriate for a hotel with a 5 star rating. After complaining to the front desk for several hours, where they force you to keep calling every hour to see if another room becomes available, we were relocated to a room on the 22nd floor of the spa tower. The bed in the second room was much better, the room was significantly nicer but still small and not worth the extra money. Our second room was an adjoining room, which, after checking trip advisor, we had read that you could hear the people in the next room, so we again requested a room change. We went to speak to the manager at the front desk who was rude and appeared to have no intention or desire to help us and refused to hold another room for us. Again, we were told to call until a room becomes available. We spent that night in the adjoining room only to be awoken by our neighbours whose every word we were able to hear, just as trip advisor had warned. Finally, after many more calls to the front desk, we were moved to another room on the 21st floor of the spa tower. This room was smaller than the second but appeared to meet our specifications of a non-smoking, king size bed, non-adjoining room...that was until we found over 20 cigarette butts in the ashtray near the elevator. Why would there be an ashtray on a non-smoking floor? Tired of complaining and wasting our time calling the front desk every hour on the hour we kept this room for the duration of our stay. At check-out, we asked if this was a non-smoking floor and the woman at the front desk said yes. With no sign stating that it is a non-smoking floor (as there was on the 22nd floor) we found this hard to believe. Also, there was a charge of $14/day to use the internet, what a rip-off!
The pool was fairly nice, and despite reviews to the contrary the helicopters over the pool area were not disruptive. The casino at the Bellagio was our favourite; it was quieter than the rest, spread out and less overwhelming. Also, if you have a chance to see "O" we highly recommend it, it was great.
Other than the Bellagio debacle here is a rundown of the restaurants on the strip:
-FIX (Bellagio) - very good but overpriced
-Prime (Bellagio) - very good, expensive, but probably worth it
-Buffet at the Bellagio - pretty solid, many options
-Cafe Gelato (Bellagio) - the gelato is GREAT!
-Tao (Venetian) - okay, overprices and noisy
-Mesa Grill (Caesar's Palace) - pretty good, lunch prices better than dinner prices
-Buffet at Wynn - similar to Bellagio with more options
Overall, we had an enjoyable stay in Las Vegas but would stay elsewhere next time. Our friends were at Caesar's Palave and had a better room for less money.
P.S. Bring Chapstick, lips burn easily in the Vegas sun.
