Having spent two weeks at the Bellagio in 2008, I couldn't wait to get back there and had absolutely no hesitation in choosing this Hotel when booking my trip. I spent a week there with my partner at the beginning of July and as always, everything was excellent. I cannot recommend this Hotel more highly.

Before we had even stepped out of the transfer coach, there was a member of bell staff greeting us with a warm welcome and assisting us with our luggage. Whilst the reception area was the usual hustle and bustle, we were dealt with inno time at all. The check in process was highly efficient as always and the check in agent could not have been more professional or helpful. Even though the reception area was busy, the process was unhurried and we were provided with all the relevant information - nothing was too much trouble. We requested a non-smoking room on a high floor with a lake view and that is exactly what we got.

The room itself was superb in every respect - well decorated and spotlessly clean. The furnishings were of the usual very high standard and I could not fault any aspect of the room or its facilities. As we had been on a 2 week holiday, we asked for some extra coat hangers and in no time at all, we had a dozen or more delivered by a member of the housekeeping team. The room was kept spotless throughout our stay and the room was contstantly replenished with clean towels and tidied at all times of the day. Superb!

We utilised the overwhelming majority of the restaurants, they are all superb in every respect. Whilst some people will say that the restaurants are pricey, as with anything, you get what you pay for. The service, quality and surroundings you get at all the eateries are exceptional and well worth the money. I am already looking forward to dining there on my next trip!

There are a wonderful array of shops, boutiques and cafes situated throughout the Hotel that cater for all tastes and whilst again rather pricey, you are staying at the Bellagio after all. The only one criticism I have of the main Hotel shop located by the elevators is that the service is painfully slow and whilst the staff are highly professional and helpful, someone really does need to look at the software in use at the tills. Whenever I used this shop, there were long lines at every till no doubt due to the system in use. As for the Casino, I think it is by far the best on the Strip. The Pool area is wonderful too and I cannot fault it - loads of bathing areas and pools, plenty of sun loungers and seating facilities, highly attentive staff, fluffy clean towels - pure luxury.

On checking out, I noticed that there were a few erroneous items that had been automatically charged when using the mini-bar due to the highly sensitive sensors. Whilst there is a notice warning you of this, it is impossible to take the kettle chips without moving the internet cable pack so I was charged for an internet cable 5 separate times - at $13.99 a go! When I mentioned this to the Agent, it was refunded without question along with sincere apologies which sums up the absolute professionalism with which this Hotel is managed.

Thank you Bellagio for making my second holiday in Vegas the best ever. This Hotel goes from strength to strength and even in the space of one year since I last visited, I noticed a number of extra touches that have been made. The attention to detail at this Hotel is unquestionable and I look forward to staying at the Bellagio in 2010.