We spent three nights at the Alexis Park Resort and we had such a good time. The front desk agents were so accomodating and our room was so much nicer than what we had expected for the rate we paid. Every one of the employees we encountered were so friendly and replied to our requests promptly. We will definitely return to this hotel!

After reading all the reviews, I was skeptical about staying her. Mainly, for the bad reviews regarding the cleansiness of this hotel. However, this hotels biggest issue is a disorganized front desk. Since, we were on a budget for our wedding, we decided to give it a try anyway. Upon checking in, we were given a Queen Suite, after reserving a Loft Suite. After, spending 45 minutes trying to straighten this out, the person at the front desk tried to charge us for the room we didn't even check into. To make matters worse, our card, which we held the reservation with, was charged for the stay. Even though we paid cash for both the stay an incidentals, prior to arriving. When we discussed the matter with the front desk, they said no charges were placed on our card. We had to call the credit card company, while at the front desk. The card company had to tell them, "yes, this card was charged by your hotel". As for the room. Once, we received the right one, it was clean and comfortable, except for the upstairs shower. It had severe mildew, and we actually had to buy cleaner to get it clean enough, for us to feel comfortable to take a shower. Overall, if I was on a budget when visiting Vegas again, I would look elsewhere, and only stay here as a last resort. By, the way, still waiting for the credit on our card to appear!

More like a dorm. The rooms do have a fridge and a sofa but beware that "two beds" might mean one bed and a sofa bed.

This hotel had bad service in all areas except the housekeeping was decent. This place looks great from the website photos (which must be at least 10-years old) but look at the other reviewers photos that show how truly shabby this place is. Paint and plaster are peeling off the buildings around the pool area and the interior of our suite was very cheap quaility (plastic tub) with very poor finish work. There even was a hazardous, sharp piece of metal sticking up from the floor where a doorstop had broken off, the floor tile was cracked with chunks missing, and we had a room in the "refurbished" wing! The location was bad with lots of construction going on Harmon Road. We love to walk everywhere but it was very unpleasant to walk to nearby areas from this location with too much traffic and poorly lit street and sidewalks. If you have time to watch TV, forget about it. Channel selection and reception were both poor.

We had ants in the bathroom and the air conditioner was horrible. The first night we'd go from sweating to freezing, with no happy medium. A little sign on the thermostat said not to set below 70 or the unit would freeze. We turned it down as low as possible and by the 3rd night, the AC unit next to our bed was dripping water all night with a water torture effect. I only got some sleep after using ear plugs. Someone was sent to fix it and all they did was turn the thermostat back up! On the same day, our electronic key stopped working, which made another extremely long wait in line in the lobby a necessity. As it turned out, they had us checked out of our room 2 days early! Another guest in line ahead of us, said it was his 3rd attempt to get checked into a room and one time, they actually put him in a room that was already occupied - it wasn't our room either, so they must routinely "accidently" check guests out of their rooms prematurely. The front desk service was extremely slow and each visit required a very long wait in line with other disgruntled guests.

The thing that really ticked me off was their internet service. I signed up for a full day at 10 a.m., only to later learn the cut-off time is at noon! So, I had paid $10 for full day service for only 2 hours of actual service. After calling the front desk twice, they finally said they would reverse the charge. I later overheard another guest asking for a refund for the same reason, so this too must be an ongoing problem. After we checked out, I called the front desk and they confirmed that no extra charges were incurred on our account, only to later see that darn $10 charge show up on my credit card bill a month later. That really ticks me off because it is hardly worth my time to fight a $10 charge and they know it.

This was one of the worst hotel experiences I have ever had. If you are considering a stay at the Alexis "Resort," save your time, money, and peace of mind by staying elsewhere. It is NOT worth the savings you may think they are offering.