We were there for a conference at the hotel. The conference rate was reasonable, but while our room was large, it was barren and empty feeling. While there were two floors, the bedroom upstairs had no tables or drawers to put clothing in. There was one luggage rack (and not much room for another), so one of us had to keep our suitcase on the floor. And no guide to the TV stations, no hotel booklet with nearby restaurants, maps, etc. One night, I had a question and called the hotel front desk, using the button marked "hotel front desk." I kept getting the busy signal and eventually had to walk out to the reception area. The manager told me that there's been some software problem with the phone and they will eventually fix it. So don't bother calling the front desk. Also, someone who previously occupied our room apparently wore a sequined outfit as there were sequins all over the place, including between tiles in the bathroom. Oh yes, the shower has NO shelf for soap and shampoo. Apparently, they expect people to put that on the floor too. I hope no one slips in the process.

We stayed on for a day after most of the conference goers left, though there were other guests who were at the hotel. When we entered the breakfast room, a group of about 15-20 men came in before us, obviously hoping to hurry through breakfast. But the management had decided that morning (without telling guests) that there weren't enough people, so they did not open the buffet. So, don't count on the buffet either! The one waitress there was incredibly harried. On a previous morning, a second waitress came to our table to ask about coffee or tea, and we told her that the other waitress had taken our order. She replied that the other one often forgot requests but that she'd see to our request for toast. She did, and the other waitress never appeared near our table to see if we had gotten coffee. Oh yes, on the buffet, there are sweet rolls, but if you want toast, you have to ask a waitress for it. Some people didn't realize toast was an option. (No way anyone would know that it's necessary to ask the waitress.)

Getting around the conference rooms is a nightmare of logistics as they don't all connect and require people to leave one section, go through the lobby, out onto the sidewalk surrounding the hotel, and then enter the other group of conference rooms (also barren, but freezing as someone had set the thermostats to 62!). The thermostat in our room had a mind of its own and disregarded whatever we set it to. Sometimes it was too hot, and other times, we froze (same with the water coming out of the faucets). Food was OK, but overpriced, and the prices at the bar were beyond unreasonable. Also, there's some second restaurant tucked way in the back somewhere, but most people don't know about it or see any signs to it. I wonder if anyone ever went there. Really strange place run by a staff oblivious of the need for customer service or comfort.

I could go on and on, but in short, this hotel has problems, is in need of some refurbishing (sidewalk paint peeling, etc.) And if you get a room waaaay in one of the back buildings, pack a lunch as it's a long walk, a very long walk, to the front of the hotel and the street. Oh yes, despite the very large conference with hundreds of guests staying at the hotel, the pool was never open. The "closed" sign was up the entire time we were there. But people could sit in chairs around the pool. Despite the heat, don't count on swimming in the pool.

Look elsewhere for a hotel. There are far better places than this.

First, the good aspects of the hotel:

The grounds are pretty, with 3 pools and nice landscaping. The airport noise is alot less than one would expect -- in fact, the hotel was very quiet. The breakfast buffet isn't cheap, but it was varied and good.

The rooms are very spacious -- I think it may be an all-suite hotel-- and ours has a refrigerator, sink, microwave., counter with two stools No dishes or flatware, though, which is a bit odd. Plastic cups for water and coffee. We have a big living room area with a desk and tv armoire.

The bathroom is large and clean, and they provide Bath and Body soaps, lotions, and shampoos. The bedroom is comfortable and has a flat screen tv.

Regarding the tv situation: IWhat is the point of a plasma tv when you only offer 8 channels? And here's the most primitive, outrageous thing I've seen in a long time: In order to get movies on your tv, you have to ACTUALLY CALL A MAN TO COME CHANGE THE CONNECTION SO YOU CAN WATCH MOVIES. Then, if you want to watch tv again, you have to call the man to come change it back! Why not set one up for movies and the other for tv? Good idea, except the living room tv doesn't get movies. I have stayed at Super 8s with far better entertainment choices.

The internet is also pre-historic. We are here on business, for a conference, and we need internet. THEY DO NOT HAVE WI-FI AT THIS HOTEL. BRING A CORD or you will be charged $5 a day to rent one. You have to pay $5 a day to plug into their internet, and be prepared to move furniture in order to access the plug. You cannot use internet in the bedroom. There IS internet in the lobby, if you are willing to pay $5 for 10 MINUTES!

The business center is a joke! A tiny, dark facility off in a dark corner where they also showcase their place settings for catering. It costs $1 a page to print in black and white.

The conference rooms are some of the worst I've ever seen. Way too cramped chair placement, overcrowded rooms, some damp and stinking of mildew, no staff to help with computer/projector set up (and you have to provide your own projectors), no pads or pens available. Several rooms are accessed from the outside and they were so hot -- the air conditioner was broken and it was 86 degrees outside -- I thought I would pass out. The door to another of these rooms was broken, so people had to knock to be let in. In the middle of a presenter's talk, the workman came to fix the door, opening it wide to the light and traffic noise outside, seemingly oblivious to the fact that 40 people inside were trying to listen to a speaker! The speaker had to ask him to come back later! Other breakout rooms are in a corridor with a huge garage door where they deliver supplies.

At the luncheon, the tables were so crowded you couldn't get to your seat. The food, however, was very good. Except the pies. They didn't bother to plate the pies, leaving them uncut, with the result that they were soon mangled. And they did not provide enough for the group. They served soup, but gave us only knives and forks, no spoons. I had to stir my tea with my knife and eat soup with a fork.

We ordered room service in our room one night. The menu says "ask about our daily specials." I did. The person who answered didn't know about them. Call back in 5 minutes, he said. I did. "We don't have any specials," he said. My order of fries did not arrive, and my drink order was incorrect. They provided no ice and no glasses for the sodas.

My key card stopped working. They would not give me a replacement because my last name is different than my spouse's, who happened to reserve the room. I had to wait until he was out of a meeting to get back into my room.

I think the only people who would enjoy this hotel are families who would want to be away from the noise and crowds of the strip and could use the microwave and frig (provided they brought their own utensils.) Definitely do not choose this place if you are in charge of choosing a location for a conference.

When I arrived in Vegas, I had been apprehansive due to mixed reviews of this place! Was happy to see it had plenty free parking for my rental car- was close enough to play and basically feel like I was living at the Hard Rock Casino- yet- no problem with neighboring airplane landings. I stayed three nights- each- needing no maid serivce until I left-

Had a fridge with freezer- full of hotel-provided ice from machines by he pools-clean glassware- and running water from the sinks- I used my old water bottles to refill and reuse because you need water in Vegas- no matter what time of year!

Bought what I needed from nearby Walgreen's - full of local college
kids on the weekends- had place to put leftover meals from Casino restaurant- once you play 100 points, you got $50. meal voucher- and good Italian food at Hard Rock for new sign up members!

ALL hotel personnel were professional! Air conditioning was fine- bed was comfy. water hot and pressured in shower. Shampoos left complimentary.

If one irritation and I can do without TELEVISION- only a few channels available- big deal- Did you come to Vegas to watch TV? Didn't think so...

Pools clean- pool decks no so clean- not a problem if they came along and pressure -washed it- again, living in an apartment complex, you would find very similar issues- and for what I paid- (about 80 a night) I think this was a great deal- families happy here- older folks- and singles- I was alone and felt perfectly safe- I just tell people I had my own apartment in vegas- they are very jealous-
This is NOT your four star resort hotel like Bellagio- This is your two story motel-like but clean and safe housing while playing in other people's casinos or visiting the University (two blocks away!)

I stayed in this hotel for two nights as part of a Trek America tour, and as they get a massive discount, I can't take price into consideration in relation to the actual experience.

However, my stay was extremely enjoyable. After having been camping in tents for over two weeks, it was a great relief to actually have beds, but I wasn't expecting a full suite with a double bed each, a living room area and a bathroom with a hot tub!

There are three outdoor swimming pools, which I unfortunately never had time to dip in, and a good souvenir store, as well as restaurants which I also never had time to eat in.

The only problem with the hotel is it's too far to walk from the Strip (especially at night), so you're pretty much forced to get a taxi. However, that's not really much, you can get one for around 10-12 dollars.

Overall, I was very satisfied with the accommodation, I'd definitely recommend it to anyone.