We were there for a conference at the hotel. The conference rate was reasonable, but while our room was large, it was barren and empty feeling. While there were two floors, the bedroom upstairs had no tables or drawers to put clothing in. There was one luggage rack (and not much room for another), so one of us had to keep our suitcase on the floor. And no guide to the TV stations, no hotel booklet with nearby restaurants, maps, etc. One night, I had a question and called the hotel front desk, using the button marked "hotel front desk." I kept getting the busy signal and eventually had to walk out to the reception area. The manager told me that there's been some software problem with the phone and they will eventually fix it. So don't bother calling the front desk. Also, someone who previously occupied our room apparently wore a sequined outfit as there were sequins all over the place, including between tiles in the bathroom. Oh yes, the shower has NO shelf for soap and shampoo. Apparently, they expect people to put that on the floor too. I hope no one slips in the process.
We stayed on for a day after most of the conference goers left, though there were other guests who were at the hotel. When we entered the breakfast room, a group of about 15-20 men came in before us, obviously hoping to hurry through breakfast. But the management had decided that morning (without telling guests) that there weren't enough people, so they did not open the buffet. So, don't count on the buffet either! The one waitress there was incredibly harried. On a previous morning, a second waitress came to our table to ask about coffee or tea, and we told her that the other waitress had taken our order. She replied that the other one often forgot requests but that she'd see to our request for toast. She did, and the other waitress never appeared near our table to see if we had gotten coffee. Oh yes, on the buffet, there are sweet rolls, but if you want toast, you have to ask a waitress for it. Some people didn't realize toast was an option. (No way anyone would know that it's necessary to ask the waitress.)
Getting around the conference rooms is a nightmare of logistics as they don't all connect and require people to leave one section, go through the lobby, out onto the sidewalk surrounding the hotel, and then enter the other group of conference rooms (also barren, but freezing as someone had set the thermostats to 62!). The thermostat in our room had a mind of its own and disregarded whatever we set it to. Sometimes it was too hot, and other times, we froze (same with the water coming out of the faucets). Food was OK, but overpriced, and the prices at the bar were beyond unreasonable. Also, there's some second restaurant tucked way in the back somewhere, but most people don't know about it or see any signs to it. I wonder if anyone ever went there. Really strange place run by a staff oblivious of the need for customer service or comfort.
I could go on and on, but in short, this hotel has problems, is in need of some refurbishing (sidewalk paint peeling, etc.) And if you get a room waaaay in one of the back buildings, pack a lunch as it's a long walk, a very long walk, to the front of the hotel and the street. Oh yes, despite the very large conference with hundreds of guests staying at the hotel, the pool was never open. The "closed" sign was up the entire time we were there. But people could sit in chairs around the pool. Despite the heat, don't count on swimming in the pool.
Look elsewhere for a hotel. There are far better places than this.
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