Spent a full week at the Fitz in May and had a great room and wonderful service. I will admit that the elevators slowed down over Memorial Day weekend but hundreds of guests arrived and I expected that would happen.
Valet parking is a breeze and the guys are wonderful.
The buffet no longer exists -- small restaurant took its place. It had breakfast and dinner specials that were very reasonable.
Internet in room costs extra but I knew that in advance and it worked perfectly.
Hope I can get back to Las Vegas again this year and stay once more at the Fitz!

Arrived early on a Saturday and the place was hopping. We found the desk staff very friendly even though they were swamped. Once checked in we found the room to be clean and during the four days we were there, housekeeping never missed a beat.
One elevator was down, but only experienced a slightly longer wait two or three times. If you are standing in line with true gamblers, you can make the best of the wait by betting on which elevator will arrive first! The food was good and service was good. The casino has a nice variety of table games and machines, fun atmosphere. This is our second stay here in the last six months, and we would difinitely stay at Fitzgeralds again when staying downtown.

I just left (last night) the hotel - everything about this visit was very poor. 1) The pool area was dirty, when you walked on the cement the bottom of your feet were "black", the water was so cold you couldn't even put your feet in it. The hot tub was dirty and very unclean.
2) the staff were very rude many times during my stay. 3) the food in the restaurant was COLD every breakfast and service was very poor, and the waitstaff were so rude at times, it was like no one cared what happened 4) the elevator wait at times was 45 minutes to get from your room to any other floor. I have stayed at the hotel about 4 times, and this will be my last visit. I will not spend my money at a place that is so poorly run - with poor service, food, pool area! You are cheating people out of their money.

First time we stayed here at the fritz, clean rooms, no problems with the service, people where friendly. The country western show was OK. Still working on the elevators, but no long waits as some people said that they had, we where there for six days. Will stay there again.