I just left (last night) the hotel - everything about this visit was very poor. 1) The pool area was dirty, when you walked on the cement the bottom of your feet were "black", the water was so cold you couldn't even put your feet in it. The hot tub was dirty and very unclean.
2) the staff were very rude many times during my stay. 3) the food in the restaurant was COLD every breakfast and service was very poor, and the waitstaff were so rude at times, it was like no one cared what happened 4) the elevator wait at times was 45 minutes to get from your room to any other floor. I have stayed at the hotel about 4 times, and this will be my last visit. I will not spend my money at a place that is so poorly run - with poor service, food, pool area! You are cheating people out of their money.

First time we stayed here at the fritz, clean rooms, no problems with the service, people where friendly. The country western show was OK. Still working on the elevators, but no long waits as some people said that they had, we where there for six days. Will stay there again.

My friend and I were staying Downtown and needed a hotel to stay in just for Saturday night. Check-in was quick and the clerk was pleasant. We checked in around 10pm and ended up with a room on the 28th floor. We booked our room on Hotels.com and this was the cheapest option for a weekend night.
Our room was a non-smoking 2-bed room. It was a decent size and we didn't run into any problems. The water pressure in the shower could have been better, but other than that, it was fine. The Fitz provides a hair dryer and coffee maker in the bathroom and an ironing board, iron and safe in the closet.

I have made three trips to Vegas in the last year.
Stayed at the Fritz from 23 March to 28th March. No hot water for 3 out of five days, complained for 3 days and did no good. Several people check out earlier, because of cold or just warm water. The elevator's where slow and even had to ride freight elevator twice.
The maid service was fantastic and room clean.
They have changed meat supplier and chef at the FRITZ since my first trip (according to waitress) the food at Court Yard is terrible and expensive. and slow service.

The people are nice and friendly , but will not stay there again.