We decided on this hotel based on the 3* rating it had. This is not a 3* hotel!!! It is bad.
First of all - everything smells like smoke. Even the non-smoking rooms smell like smoke. Since I don't smoke, I find this to be a bad thing
Second - the room we stayed in looked really bad. It was small, dirty looking, not clean.
Third - when we wanted to switch the hotel, the hotel manager could not be found (we called at 1am). When he got in (at 6:30) it would not refund us our money (we payed to stay for 5 days and wanted to leave after 1 night).
Fourth - we did not feel safe in the hotel/neighborhood - very shady place.
We did, in fact leave after that first night and found a deal online for MGM Grand - and there is no comparison between the two.
I will never ever go back to that hotel and I suggest that you spend a bit more money and stay on the Strip - much better view, great service and you are right in the middle of all the cool places.
Expedia tried to help, but in the end, we had to forfeit the hotel money. They said we'll get a 100$ coupon and $100 back but I have not yet seen those. Might update on this. They also did not want to match the deal I found on MGM Grand's web page because they could not open the MGMgrand.com web page. Well - if they don't want my money it is fine with me.
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