I really enjoyed my stay at Sam's. I had never even visited the property before, but I found a great summer deal for rooms at $26.99/night. Couldn't be beat and I have been wanting to stay off-Strip to try something new.

I had room 450 with view of the atrium. It was right outside the elevator lobby but it was not noisy at all. Handicapped seat in and handrails in the bathroom shower. I believe it was a smoking room as there were several ashtrays sitting out but it did not smell like smoke and I do not smoke myself. Housekeeping was efficient and left extra soap/shampoo products when requested with a tip.

The Mystic Falls atrium is a lovely place to hang out in the afternoon with a coffee or cocktail. Waterfall is very pretty and the animatronic animals were fun. However, I did not care for the several-times-a-night water/laser show. Watching it once is ok, but it gets old after 3 nights with the same music over and over again.

Casino was fine with good selection of machines and table games. I had luck at the slots on the 2nd floor. Half of the bingo hall is under construction which made it difficult to get a seat but the workers there were very helpful. Cocktail service was prompt and courteous.

I dined at the buffet, the cafe, and Willy & Jose's restaurant. I will leave reviews on their TA pages as well.

Shuttle service to Downtown and the Strip was great and FREE. Please tip your driver. They leave on time, every time.

Overall I was very pleased and comfortable at Sam's. I would stay again since the prices are wonderful. It was a nice, relaxed atmosphere away from the hustle and bustle of the Strip. It was like a whole different vacation.

Overall Sam's Town is an Excellent Casino and Hotel. One exceptiion is the buffet which was VERY BAD. The food at the buffet was very dry and greasy and looked like it had been under the heat lamp for hours. Very poor quality food. Otherwise Sam's Town was GREAT!!!!

Good hotel, but underperforming staff.
Check-in at Sam's Town for my family was mundane and not energizing as one would think when visiting Las Vegas. The front desk staff appeared distracted and somewhat unattentive and weren't much interested in my questions about activities, restaurants, casino comps, etc. After check-in, another staff member was condescendent in telling us to remove our teenagers from the casino gambler's club registration. Our kids were simply in line with their parents for registration, and were not gambling, yet we were rudely told that they couldn't stay there. So, in the first ten minutes on arriving at this hotel, we didn't get a very good impression of the place. In my opinion, the hotel's management needs to take a serious look into their employees' customer service relations and their sensitivity to their paying customers. A little courtesy ---- even a smiling face --- goes a very long way.
However, overall, the hotel was very clean, updated, the beds were comfortable, and we got a superb rate. It has a multi-plex theatre (our teenagers love movies). Another perk is this hotel has a shuttle that routinely takes you to several strip hotels where you can walk the strip.

Bottom line: Stay here if want a very inexpensive, clean room.
Don't stay here if you're expecting to be treated nicely.

We stayed at Sam's Town from july 31 - august 3 and were not dissappointed. It was a great.
All I usually look for in a room when on vacation is something that is clean and comfortable since it's only there to be slept in wash up before going back out. The room at Sam's Town was perfect for this. Nothing flashy but it was clean and everything had been recently updated. We arrived late for our first night and had to stay in a smoking room (it wasn't too bad though) but were able to switch the next day without a problem.
We ate at the buffet twice, once for breakfast and once for lunch. Basically you get what you pay for. I'm not a picky eater, but the food wasn't that great. It's tough to beat the price though at $5 (breakfast) and $7 (lunch) and we were able to easily find enough that we liked. There is so much competition, choice, and coupons for other places that next time i probably wont eat at Sam's buffet at all. We also tried out the mexican restaurant which was very good.
Shuttle service was always prompt and friendly. My only complaint is that I wish that it continued later into the night/morning. The last trip back to the hotel is at about 10:30pm so we had to cab back to the hotel (~$20 per trip). not a big deal though.
overall a very good experience. it was much cheaper for us than staying on the strip, a little far from everything but Sam's Town offers enough that we would have no problem staying there again.