Excellent Service. The staff answered all my questions with a smile. Movie Theatre on the premesis. $3.00 days on Tuesday which is a big plus if you are over 60. They have a free shuttle to the strip every half hour. The only down side that I have to staying there is the Buffet. It is not expensive but also not very good. For breakfast there is an omlete station but thaere are huge lines for this. The pancakes were hard as a rock. Otherwise I give the hotel very high marks for cleanliness. We had a really great time.

This is a nice place to stay. We stayed on the 6th floor with a room over looking the indoor park. It was nice and clean. The beds were a little outdated and lumpy. It had a McDonald's downstairs by the park so we didn't even have to take the kids into the Casino. We only stayed here for one night on our way to Utah but it was really nice for us. We did not get any special services other than Valet parking which is tip only which was nice. Some places are expensive as much as $30 for valet. The lady at the check in desk was nice and greeted us with a smile. We did not have to wait in line. It is off the strip but that is one of the reasons we picked this hotel/casino and the price was great. We paid 28.00 for our room so I won't complain. I would stay here again but would ask for another blanket and another pillow if that haven't updated by then.

Spent 3 nights in Sam's Town at the end of April and it was great value for money. Had a nice quiet room facing the mountains. The room and bathroon were spacious and clean. Ample parking for my rented car. Regular shuttle buses available to and from the Strip and Downtown.

The hotel is located on the Boulder Highway and is an easy drive straight to the Hoover Dam and Lake Mead.

Lisa on the front desk was a delight and other well known hotel chains should hire her to train their staff on customer service.

My only complaint about Sam's Town was the extorniate cost to use the wifi - $5.99 for one hour, $9.99 for 24 hours or $29.99 for 3 days!! This was the only time I paid for internet access during my time in the southwest. I could have gone across the street to McDonalds and used their free hotspot but I didn't fancy lugging my laptop only to be online for a short time. Get with it Sam's Town, if small hotels in the Grand Canyon and Zion NP can offer free wifi then so can you.

We stayed here on the way home from So. California on Sunday night, March 29, 2009.

Sam's Town has a very good basic rate most nights for a clean comfortable room. All staff were extremely friendly and helpful.

We had a two queen bed room. While very nice with a desk and flat screen T.V., I was surprised it didn't have a refrigerator, microwave or even a coffee maker, so take note if you were expecting those. Wi-Fi is available in the rooms but the charge for it seems pretty steep. There is free ice on each floor so with our travel cooler we didn't miss a refrigerator. We always take a small electric kettle to heat water for coffee etc.. We requested two extra pillows which were brought to us promptly at no extra charge.

There was a problem with the toilet which was quickly addressed by hotel engineering.

Dinner at the Firelight Buffet is $10.99, or $9.99 if you get one of the Coast Club Cards which are free. It was very good with a huge selection and included a glass of wine or draft beer for the adults.

There is no free breakfast, but there are lots of places to eat on the property. The Firelight Buffet has breakfast for about $6, but the line was too long by the time we got there. We grabbed a quick breakfast at the in-house McDonald's, which was much better than most "free breakfasts" for about $5 each. I have to mention, this McDonald's is the only fast food location we visited on our entire vacation that didn't mess up the order.

The atrium in the center is kinda fun. It has a feature they call Mystic Falls with a waterfall scene and animatronic animals.

If you are with anyone who has a problem with cigarette and cigar smoke, be aware it is hard to entirely avoid. The atrium is a non-smoking area and you can reach the McDonald's through there. The hotel corridor we were in was also non-smoking. Just the same, you'll be smelling some smoke walking from one place to another.

This isn't the easiest place to get your luggage to your room in if your doing it yourself. We couldn't see an available bell hop when we arrived and just thought we'd do it ourselves. It took us about twenty minutes, involved four trips to the parking garage which isn't all that close to the rooms. It would have been easier to have waited for a bellhop. It could have helped if the hotel had a few luggage carts on hand in the garage for guests.

I'd consider staying here again since the price can't be beat. If I was looking for a real Las Vegas experience though, I'd probably stay somewhere on or nearer the Strip.