I take trips to Las Vegas 4 – 5 times a year and I normally stay at a hotel on the strip, but this last time I decided to stay at Sam’s Town. I stayed for 4 nights and I must say that between the hotel and the management it was the worst trip I ever been on in Las Vegas.
First off at check in, I was charged a higher rate for my standard room and suite than what was quoted to me on the phone from their reservation line.
The second night, I sat on the edge of the bed in our suite and the bed broke. After I was accused of breaking the bed (I weight 180lbs and you could see where it was broken before), we were told that it couldn’t be repaired and we had to pack up and move to smaller suite.
Third night packed up again and move back to a larger suite.
Fourth night couldn’t wait to leave.
Stayed 5 days and 4 nights and I couldn’t even use the buffet coupon from the Las Vegas Advisor because every night was theme night and they wouldn’t honor it.
I spend over $1100 on the rooms, plus money on gambling, food, drinks and I didn’t even get comped for anything. Sam’s Town motto: “Where locals bring their friends”, maybe it was because I’m not a local.

THe hotel is accomodations are average I would say thress stars. But Sam's club is one of the best places to stay if you like variety and a quiet setting. The service we received at Sam's was excellent. They also have a wide variety of things to do besides gamble.

We stopped off at Sam's Town on our way to Big Bear, we thought we would upgrade our room to a suite the cost was $90 and what a room it was Big and I mean Big a Large Lounge with a very Large TV, Fridge, Coffe/Tea Machine. A very large tub with seperate shower and toilet, a king bed with another Large TV. We were able to sit in our window and watch the Laser show. The food was good and although we did not win on the slots we had fun. The shuttle service to the Strip and Down Town was very good. We have stopped off at Vegas for the last ten year and always on the Strip but in future we will stay at Sam's. So give it a go I know you will enjoy it. Happy Gambling

We made our hotel reservations well in advance of our trip, and I called to confirm them a few days before our trip. At that time a clerk asked whether we preferred a room overlooking the indoor park or looking out at the mountains. We stated overlooking the park. When we arrived, we were given a room overlooking the casino roof and the attached theatre, and the RV park. We had also stated that we required a handicapped accessible room, which we were given, but on the 9th floor, we would have preferred something closer to the ground. As for the laser light show in the park, "whoopee", what a dud. After all the build-up, we expected something much better, but we can't complain too much, it was free. The buffet was edible, but nothing to "write home about". My wife played video poker machines for our three night stay, and didn't win a dime. We wouldn't stay there again, nor would we recommend it to any of our friends. Also, it is a LONG way away from any of the sights you might like to see, like the strip or the Fremont Street Experience.