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Four Seasons Hotel Las Vegas: Traveler Reviews


Four Seasons Hotel Las Vegas
3960 Las Vegas Blvd S, Las Vegas, NV 89119
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Traveler Reviews

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4.5 of 5 stars 342 reviews
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Relaxing Vegas!

Four Seasons Hotel Las Vegas

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5 of 5 stars
MaxandLola 23 contributions
Connecticut
Nov 5, 2008 | Trip type: Couples
2/2 found this review helpful

If you are looking for a relaxing resort and not the typical Strip vibe--this is the place. As soon as you enter the driveway, it gets quiet and you step into an elegant resort unlike any of the other hotels on the strip; which always appear crowded.

The Verandah restaurant was nice for breakfast especially on the outdoor balcony. We really liked the smaller pool area--we spent a full day there and found the staff to be wonderful. Everyone at the Concierge desk was really top notch. Highly commend them.

If choosing this hotel, consider that as it is the southernmost hotel on the strip--you may need to use cabs to get to the north strip. We also took the monorail part of the way up the strip. The hotel has a car that is sometimes available for use.

This was our first visit to Vegas, we were unsure about our visit because we don't gamble-- and were looking for a relaxing vacation with shows and good food and a visit to Hoover Dam. We had a great time and would go back. Not sure if we would have felt the same, had we not stayed at the Four Seasons.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay October 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Member since June 02, 2003
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $378 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
The Only Place To Stay In Vegas

Four Seasons Hotel Las Vegas

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5 of 5 stars
westvaner 4 contributions
Vancouver, B.C. Canada
Nov 2, 2008 | Trip type: Family
2/2 found this review helpful

I have stayed at all the top end hotels in Vegas (except for Wynn) and this by far is the best. You can have the best of both worlds with a very relaxing time on one side (Four Seasons) and then go to the Mandaylay Bay with lots of action on the other side. If you have well behaved kids your ok here not too stuffy. The only thing missing was wireless internet, but overall this is the only place to stay in vegas.

  • Liked — Everything
  • Disliked — No wireless internet and on-site bar/restaurant needs more selection and faster service
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2008
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Pet owners
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $378 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Perfect Hotel

Four Seasons Hotel Las Vegas

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5 of 5 stars
Les666 53 contributions
Haywards Heath, West Sussex. UK
Nov 1, 2008 | Trip type: Business, Couples
4/6 found this review helpful

Booked trip with Virgin holidays; flight from UK London Gatwick..delayed by a few hours.

Flight staff were more interested in talking about what they were going to do when they got there rather than service the passengers..plus they looked in the most part like they had just left school and should be with an adult. Food was BAD, one glass of water was offered the whole trip, plus i got 1 can of drink the size of a mixer, pressing the buzzer was pointless and when people started to queue down the aisle for water they put on the seatbelt sign and made everyone sit down...
Was VERY glad to get off the flight. HOWEVER this is not about the flight unless your from the UK..
So onto Vegas..

On arrival Virgin Holiday rep made us queue up for 5 mins then gave us a letter explaining all about the welcome meeting which we always avoid..we were then told to get a cab as they didnt do transfers, waste of time that was..Cab to the hotel was easy to sort out, a short (avoid the tunnel) trip later we arrived.
Like many others we assumed the 4 seasons was a hotel alongside the Mandalay bay...well its not its the 5 floors ABOVE it..??!!

We were welcomed in a warn friendly way, helped with bags and were made to feel special.. Check in was fast, we were offered a bigger room at $175 a night more but declined.
We were taken straight to the room and it was ready, but then we did arrive 4 hours late..

We have stayed at several of the best hotels in Vegas and this has the edge on being smaller, friendlier and generally MUCH BETTER than any of the others. The only other hotel which I would ever consider would be the Venetian which has much larger rooms..
The Four Seasons has its own entrance, no casino, it's own pool, etc., but guests have access to all of Mandalay Bay's amenities.
It has a spa and a restaurant which we ate in and found to be very good.

A private lift to the Casino gave access to the Mandalay bay and all the shops..

My wife says that although the shops were very similar to each other in the hotels Caesars palace were the best.

Getting around..
There is a train that goes to the Luxor and Excalibur.
From the Excalibur cross over to the New York then to the MGM via the a couple of walk ways over the roads. From the MGM there is another train that goes the length of the strip and right to the convention centres. This train you have to pay for and its worth getting a pass.

I would like to point out that our room at the 4 seasons was SPOTLESS, the room was cleaned every day, clothes that we left out were folded...The bathroom stock of shampoo etc was added to every day and we had loads of towels.

We ordered room service twice, it was on time, hot and good, plus not expensive..frankly the 4 seasons is a place where you can have a lovely quiet, relaxing holiday...trust me you notice it when you open the door to the Mandalay bay and see and hear the difference.

checkout was fast, no queue at all..taxi to airport simple..

Decided to get a burger in the airport and so not rely on the flight food, just as well I did...it looked like a bowl of cat sick in a tin tray, it was probably the worst food I have had on a flight since a trip to Larnaca with Cyprus Air.

All in all, hated the flight...everything about it, seats, food, staff everything...however we loved the hotel and would happily stay here again...but next time fly with BA and AA ..

  • Liked — Everything
  • Disliked — nothing
  • My ratings for this hotel
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2008
  • Visit was for Business
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since May 14, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Theme / Amusement park, Gambling / Casinos, Business meeting / Event, Outdoor / Adventure, Great food / Wine, Shopping, Spa, Sporting event, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $378 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Oasis

Four Seasons Hotel Las Vegas

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5 of 5 stars
redsunset 2 contributions
Naples, FL
Oct 29, 2008
2/2 found this review helpful

The Four Seasons promotes itself as an "oasis" amidst the hustle and bustle (tackiness?) of the Strip. I am pleased to report it is exactly that. The hotel occupies the upper six floors of the Mandalay Bay. It has its own entrance, lobby, pool, spa, etc. You would not know you were on the Strip, yet to get to the action all you do is push the "C" on the private elevator bank. You are delivered to a private alcove in the Mandalay lobby just steps from the casino.
The room I had (deluxe) was roomy and quiet. Breakfast could be taken outdoors or in, in a restaurant just off the lobby. A good steak house (Charlie Palmer's is there also). The service, as you expect, is top notch. No nickel and diming. The gym is quite complete and you get access to the spa's locker room and steam bath. As for the pool..........what was the last time someone asked if they could clean your sunglasses? You get the idea. Would definitely stay there again.

  • Liked — quiet and upscale
  • Disliked — no complaints
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay October 2008
  • Visit was for Other
  • Traveled with Solo traveler
  • Age group 50-64
  • Member since June 01, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, Girlfriend getaway, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Gambling / Casinos, Great food / Wine, Sporting event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $378 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Shoddy housekeeping

Four Seasons Hotel Las Vegas

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2 of 5 stars
KT8888 2 contributions
Texas
Oct 28, 2008 | Trip type: Business, Couples
5/14 found this review helpful

This spring I stayed at the Four Seasons Maui while writing a book. It was pure heaven in every respect. Because of my good fortune, I wanted to share the "Four Seasons" experience with my husband as he has to stay at Marriott's for business. This trip was for my business, but we had planned a little romantic escape. It is Vegas, after all.

When we checked in, the valets came running and the check in went smoothly. We were told we were upgraded. I had purchased a three night stay through Hotels.com because they had a buy two nights get one free offer that was too good to pass up.

When we got to the room, it seemed small and we weren't sure what the upgrade was. But, what kept my attention was the bathroom. I kept looking at spots on the floor -- especially around the commode. We were tired from travel and went to the Charlie Palmer Steakhouse, which was very nice.

The hotel was very relaxed and very clean in the public areas. It is, indeed, an oasis from the Las Vegas casino atmosphere. The next morning as we got dressed to go to some meetings, the spots in the bathroom kept bothering me, so I wiped at them and it was evident there had been a male guest with poor aim that housekeeping failed to clean up after. I left some spots for a manager to look at, too, as there were plenty. My husband went to the front desk to tell them about the dirty bathroom and was told they'd send a note to housekeeping.

Mind you, we did not say that there were no towels. We told them that there was urine from the previous guest on the bathroom floor.

So, I started looking around and found nuts and crumbs on the carpet. I moved an ottoman and there was a peanut. It became clear that the room had been changed but not cleaned. We just hoped that the sheets had been changed.

We called the front desk again and asked for a manager to come and look at what we were looking at. A manager did come and was very responsive and said we'd be moved, which we were to a slightly nicer, but much cleaner, room. We also were sent a small dessert and a note from the housekeeping manager.

Frankly, we should have been moved immediately when my husband went to the desk and not after a second call so that the manager could come view the debris of the previous guest.

On leaving, I was asked about my stay and I replied that it was OK. Then, a manager was called to give her apologies. This is what really left a sour note. I told her I was disappointed by the initial reaction that the bathroom had not been cleaned.

She asked me why I waited a day to call and report it. I told her that I kept thinking there was no way that would be urine on the floor -- this was the Four Seasons, after all, surely that can't be. I didn't mention that I was extremely tired because I had been in the emergency room the night before with my parents who were in a car accident.

So, instead of apologizing and letting me go on my way, she put the responsibility for my unclean room back on me. That's when I became angry at this situation. I just spent a lot of money to have a "Four Seasons Experience" and had to walk on the urine and crumbs of the previous guest -- and maybe sleep on their sheets. Ugh. And somehow this was my fault -- because I didn't point out their inadequacies sooner?

Instead of filling out a comment card, I wrote the manager of the Four Seasons Worldwide. I got a response within an hour of my email and my stay was refunded. I was asked if I wanted to stay again at the Las Vegas Four Seasons, which I didn't because I won't be traveling there again. I would have preferred a stay at another Four Seasons location, but was told that the offer was non-transferrable.

So, in the end...the very end... I was repaid with money. But what 's more valuable is my time. I would have preferred another stay at another Four Seasons because I am 1 and 1 with the Four Seasons. One stay was great, one was nasty.

  • Liked — Public areas were beautiful
  • Disliked — Poor room cleanliness, poor housekeeping service, late turndowns, unresponsive management
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay October 2008
  • Visit was for Business
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since June 18, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers
  • I do not recommend this hotel for Young singles
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $378 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Address: 3960 Las Vegas Blvd S, Las Vegas, NV 89119